Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Richard Alex DeShetler

Davisburg,MI

Summary

Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships, with a proven background in transportation and logistics management.

Recognized positive impact at all current and past employers.

Overview

5
5
years of professional experience

Work History

Sales Account Manager

Pinnacle Pro Logistics
Troy, MI
08.2024 - Current
  • Built and maintained a profitable book of business, averaging 1 to 2 new customers per month.
  • Successfully managed a portfolio of clients, ensuring high-quality service and fostering loyalty.
  • Negotiated effectively with customers and freight carriers to maintain industry-leading service at competitive rates.
  • Strengthened new client relationships, turning them into repeat business.
  • I went outside of my job role to help a customer with a service we did not offer. They came back, citing that the helpful difference is why they stayed.

Lead Bartender

Grannis Group
Clarkston, MI
07.2020 - 08.2024
  • Consistently exceeded sales targets on high-margin plates, and specialty cocktails.
  • Developed strong customer rapport by learning guests' preferences and exceeding expectations.
  • Independently studied industry trends to inform the planning of the bar menu and the development of new drink recipes.

Education

Bachelor of Arts - Interdisciplinary Studies

Oakland University
Rochester, MI
08-2024

Skills

  • Project management
  • Team collaboration
  • Interdepartmental collaboration
  • Lead prospecting
  • Presentations and public speaking
  • Skilled in MS office
  • Solution selling
  • Customer portfolio management
  • Shipping and receiving oversight

Accomplishments

  • Top 3 out of 70 in company wide month to month margin growth (March 2025)
  • Top 3 out of 70 in company wide new customer acquisition (December 2024, January 2025)
  • Top 5 out of 70 in company wide month to month load count (February 2025)

Timeline

Sales Account Manager

Pinnacle Pro Logistics
08.2024 - Current

Lead Bartender

Grannis Group
07.2020 - 08.2024

Bachelor of Arts - Interdisciplinary Studies

Oakland University

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Richard Alex DeShetler