SENIOR ORGANIZATIONAL EFFECTIVENESS AND TALENT MANAGEMENT LEADER Analytical and perceptive thinker with a passion for partnering with business leaders to manage large-scale projects and programs effectively and efficiently. Strong interpersonal skills with repeated success at effectively communicating and influencing team members across all functions and levels of organizations while applying practical solutions. Expertise and competencies include: Organizational Effectiveness Talent Management Analytics and Statistics Business Transformation Organization Design Project Management Change Management Strategic Planning Competency Modeling Expertise includes in applying to core aspects and strategic approaches of organizational psychology to amplify HR, administrative and leadership success. Experienced in developing policies and organizational strategies based on data-driven approaches. Excellent interpersonal and conflict management skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Organizational Effectiveness Partner
Vizient, Inc
07.2017 - Current
Responsible for multiple projects including change management, assessment, analytics, metrics, culture strategy, employee recognition, team building, organization design, and research
Project Manager for launch of new employee recognition software in conjunction with external and internal technical experts; included change management, UAT, and strategy program planning
Supported business and technology leaders as Change Lead to identify, capture, and develop plans for technology upgrades for new and existing programs and platforms (e.g., Salesforce)
Provide data analytics and metrics by designing and maintaining team dashboard, supporting analytics and reporting for engagement efforts, and generating reports for key programs
Develop strategies and programs to support major culture initiatives, as well as create toolkits on organization design, change management, organization development, and cultural transformation
Consult and partner with Business Leaders and HRBPs to promote leader and team effectiveness, create competency models, and develop a 360 leadership assessment via Power BI
Lead best practices research through data analysis, executive summaries and recommendations for numerous people management topics (e.g., OD/OE, retention, workforce planning, etc.).
Senior Consultant
Baylor Scott & White Health
04.2015 - 06.2017
Organization Effectiveness & Development
Provided change management consulting for post-merger integration of human resources processes and technology, including stakeholder engagement, change initiatives and metrics, supporting HRIS go-live team, as well as coordinating with training and communication teams
Designed and implemented change management strategy for launch of PeopleSoft with platforms for payroll, talent acquisition, reporting/analytics, workforce administration, position management, LMS
Collaborated with executives, subject matter experts, and project managers to develop change management presentations, job aids, communications, glossaries, training materials, and facilitator guides for business partners and organization-wide leaders and employees
Strategized with senior executives to establish and implement talent management initiatives, including advisory council, leadership development program, and HR certification course
Established and managed Change Champion Network of 700+ executives, leaders and employees across the organization from 65 offices and 240 departments for multiple project initiatives
Senior Consultant
Accenture, LLP, Human Capital
05.2010 - 04.2015
Organization Effectiveness
Provided human resources consulting services for several Fortune 500 clients, including telecommunications, property and casualty insurance, pharmaceutical, oil and gas production, chemical and plastics manufacturing, consumer products, and financial services
Projects entailed change management, social business transformation, organizational design, strategic planning, workforce analytics, ERP technology implementation, and competency modeling
Planned and conducted stakeholder interviews for numerous projects in order to identify and gather technology requirements, analyze impact of proposed solutions and create future-state processes
Partnered with business leads for SAP ERP implementation, conducting an 'as-is' analysis of the enterprise and developing an integrated organization design and change impact assessment
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Designed and executed change management strategy entailing stakeholder engagement, change initiatives and metrics, as well as managing network of 150+ global change agents
Implemented social business transformations, including design of organizational and governance models, capability assessment, benchmarking gap analysis, and job role evaluation
Responsible for leading the effective deployment of endorsed organization and business process changes within multiple organizations
Developed detailed role descriptions and selection criteria for all relevant positions (knowledge, skills, abilities, performance requirements, key metrics etc.)
Managed offshore team of content developers and designers to develop SAP training materials which entailed 28 courses covering 100+ hours of training along with user testing and job aids
Collaborated with senior managers to design organizational structure and scope for revamped analytics and reporting functions (e.g., ad hoc reporting, predictive analytics)
Developed new job roles, responsibilities and skill requirements along with of revision of current job descriptions for supply chain and financial services organizations
Senior Organization Development Specialist
Children’s Mercy Hospitals & Clinics
05.2008 - 08.2009
Responsible for variety of organizational development projects for 5,500+ employee, multi-site healthcare organization, including employee retention and engagement, career development, succession planning, performance management, competency modeling, coaching, job evaluation, organizational design, leadership development, statistical analysis, selection assessment, and focus groups
Managed multiple surveys including semi-annual organization-wide employee attitude survey along with statistical analysis and executive summary reporting
Partnered with business units to facilitate conflict resolution and change management consulting, as well as professional coaching and assessment for managers and executives
Conducted needs analysis to implement an automated performance management system in which to incorporate performance evaluation, goal management, and career development
Senior Human Resources Consultant
The Waters Consulting Group, Inc
05.2004 - 05.2008
Provided human resources consulting services for public-sector clients, including municipal, county, and federal governments, higher education, financial services, retail, energy services, and transportation
Conducted organizational analysis studies entailing attitudinal surveys, focus groups, interviews, benchmarking external organizations, research of best practices, and revising reporting structures resulting in increased productivity, improved employee engagement, and leadership effectiveness
Established succession planning program with organizations involving career planning, coaching, assessment, professional development, mentoring, white papers, and Webinars
Implemented performance management systems which encompassed job analysis, goal setting, job descriptions, core competencies, performance metrics, and management training
Facilitated competency modeling programs with teams and organizations for purposes of selection assessment and professional development of senior managers and executives
Education
Ph.D - Counseling Psychology
Texas Woman’s University
M.A - Counseling Psychology
Michigan State University
B.A. - Psychology (Business
Trinity International University
Skills
SPSS; SAS; Microsoft Office and Teams; Power BI; HCM Systems (SAP; PeopleSoft; Workday; Kronos)
Organizational Leadership
Employee Performance Management System
Operational Efficiency
Employee Engagement
Organizational Effectiveness
Talent Assessment
Change Management
Improvement Plans
Organizational Systems
Team-Building Exercises
Leadership Competency
Succession Planning
Performance Measurement
Organizational Development
Competency Modeling
Strategic Communication
Performance Management
HR Transformation
Employee Engagement Management
Process Improvement Initiatives
Business Partnerships
Business Management and Development
Certification
People Analytics Certification, AIHR (The Netherlands) – Sept. 2021
Change Management Certification, Prosci, Inc. – March 2018
Senior Professional in Human Resources, Human Resource Certification Institute – Dec. 2008