Summary
Overview
Work History
Education
Interests
Hobbies and Interests
Certification
Timeline
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Richard E Pfister

New Braunfels,TX

Summary

Dynamic manager with over 15 years of proven success in fostering high-performing teams and driving organizational growth. Collaborative leader dedicated to cultivating an engaged and empowering work culture while effectively partnering with coworkers to achieve shared goals. Demonstrated expertise in building and maintaining strong relationships with a diverse range of stakeholders in fast-paced environments. Highly skilled in providing constructive feedback and encouragement, ensuring employee success while leveraging a solid foundation in business management.

Overview

13
13
years of professional experience
1
1
Certification

Work History

AP Engineer

Tesla
2025.04 - Current
  • Conducted research to identify and evaluate new technologies and concepts.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Minimized liability by consistently following road rules when driving.

Courier

Fetch Package
2021.06 - 2025.03
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Dispatcher/Manager

Amazon
2015.10 - 2021.04
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of 30 fleet vehicles.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Assisted in resolving customer complaints.
  • Scheduled deliveries according to customer needs.
  • Communicated with dispatch and customers for accurate delivery information.

General Manager

Domino's Pizza
2013.04 - 2015.10
  • Managed budget implementations, employee reviews, training, and schedules.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

Certificate of Business Administration - Small Business Management

Laredo Community College
Laredo, TX
2007-05

High School Diploma -

John B. Alexander High School
Laredo, TX
2021-10

Interests

  • I like working with my hands and fixing things
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Hobbies and Interests

  • DIY and Home Improvement
  • Auto Repair/Restoration
  • Music
  • Coaching Youth Sports
  • Ice Hockey

Certification

DOT (Department of Transportation) physical exam

Timeline

AP Engineer

Tesla
2025.04 - Current

Courier

Fetch Package
2021.06 - 2025.03

Dispatcher/Manager

Amazon
2015.10 - 2021.04

General Manager

Domino's Pizza
2013.04 - 2015.10

Certificate of Business Administration - Small Business Management

Laredo Community College

High School Diploma -

John B. Alexander High School
Richard E Pfister