Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard F. Smith

Sr. Technical Project Manager
Little Elm,TX

Summary

Project Management ~ Network Infrastructure ~ Change Management ~ Organizational Development

A demonstrated leader that excels in forming and developing successful organizations and people to fuel revenue growth for companies through a distinctive ability to plan and deliver large-scale projects. Over 25 years of experience in leadership and project management. Skilled in leading teams through complex organizational changes and approaches to new process methodologies. Demonstrated excellence in project planning, deployment, integration, and management while mitigating risk. Trusted advisor to the executive team, moving companies forward through strategic decisions.

Overview

38
38
years of professional experience

Work History

Senior Technical Project Manager

Staples
Dallas, TX
01.2018 - Current

· Drive all aspects of Staples Digital Solutions (SDS) Infrastructure Projects. Working closely with our Supply Chain partners to ensure technology deployments are a complete success.

· Managed the Dallas, TX Fulfillment Center Retrofit project. $5 Million of technology enhancements led to significant efficiency gains throughout the warehouse operations. Scope included, conveyor upgrades, network infrastructure upgrades, installation of PackSize machines and Vertical Lift Modules.

· Lead Project Manager for SDS on the Integration of CPI, a $50 Million company acquired by Staples. All IT systems were successfully implemented prior to the planned Go-Live date, minimizing possible impact on our new customer base.

· Expertly managed numerous new site builds, site closures and complete wired and wireless network uplifts.

· Manage annual Cisco IOS Upgrades on over 700 devices with minimal impact on production.

Regional IT Manager

Staples
Dallas, TX
05.2016 - 06.2018

· Responsible for the daily management of nine Technical Analysts supporting the infrastructure in 40 facilities across seven states. Planned and facilitated their development that allowed for successful transition and promotion to network analysts and consultants.

· Responsible for the allocation of resources, the management of technology road maps and the preparation of annual budgets.

· Identified and evaluated technical solutions addressing both short- and long-term business initiatives.

Regional IT Supervisor

Staples
Dallas, TX
10.2008 - 05.2016

· Assist the Regional Manager with all managerial activities and manage all projects that are not assigned an official Project Manager.

Selected by Senior Management to improve overall efficiency of team due to staff reductions. Implemented initiatives resulted in 30 Man Hours savings per day

Technical Support Specialist\Decision Support

Corporate Express
Dallas, TX
06.1999 - 10.2008

· Daily technical support for approximately 100 end users in five facilities including a distribution center.

· Responsible for creating and automating all sales, accounting, inventory and compensation reporting.

Airfield Manager

United Sates Air Force
09.1983 - 06.1998

· Accountable for all airfield operational activities including repair projects, airfield markings, lighting, training, planning duty assignments and advising Wing Leadership on all activities that may impact flying operations

· Directed and managed a staff of 13 Airfield Management Specialists who supported the daily flying operations for 60 F-15 aircraft.

Education

Bachelor of Science - Business - Information Technology Management

Western Governors University

Project Management Professional (PMP) - undefined

Project Management Institute

Skills

Technical project planning

Strategic planning

Project budget allocation

Cisco Routers and Swicthes

Timeline

Senior Technical Project Manager

Staples
01.2018 - Current

Regional IT Manager

Staples
05.2016 - 06.2018

Regional IT Supervisor

Staples
10.2008 - 05.2016

Technical Support Specialist\Decision Support

Corporate Express
06.1999 - 10.2008

Airfield Manager

United Sates Air Force
09.1983 - 06.1998

Bachelor of Science - Business - Information Technology Management

Western Governors University

Project Management Professional (PMP) - undefined

Project Management Institute
Richard F. SmithSr. Technical Project Manager