Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
RICHARD J. SWISTEK

RICHARD J. SWISTEK

Behavioral Health Operations
Chattanooga,MAC
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Summary

Vice President of Operations, Regional Director, Clinical Director, Case Manager, Program Director and Mental Health Therapist, with 30 years of demonstrable experience in strategic planning, marketing, consulting, directing and budgeting, who helps organizations to improve the efficiency of operations, to build teams, to optimize productivity, to implement company policies and standards, and to reduce costs. Core competencies include Counseling, Psychology, General Business, Budgeting, Forecasting, Sales Research and Development, Planning, Marketing, Team Building, Operations Procedures, Consulting Licensure / Certification include Licensed Professional Counselor (MS Department of Health) National Certified Counselor and Master Addictions Counselor (National Board for Certified Counselors) Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

29
29
years of professional experience

Work History

Mental Health Therapist

The Crossing, Mental Health Industry
Meridian, MS
01.2021 - 06.2023
  • Develop optimal therapeutic treatment for 12 mental health patients
  • Facilitate direct admissions by coordinating with the physicians, referring agencies and hospital staff
  • Combine the use of modern medicine and technology with traditional practices of mental health
  • Participate in administrative duties such as time sheets completion, work schedules, budgets
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Provided clients with recommendations to community resources.

Regional Director / Vice President of Operations

Health Connect America, Healthcare and Mental
Chattanooga, TN
01.2010 - 08.2019
  • Managed daily operations for 22 offices across the state of Tennessee
  • Collaborated with CEO to spearhead services for citizens with developmental and mental health issues
  • Designed strategic annual budgets of over $5 million and expanded business partnerships
  • Developed efficient processes to remove all barriers that prevent access to admissions and patient services
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Director and Founder of Youth Counseling Services

Bradley / Cleveland Rehab Services
Cleveland, TN
01.2007 - 01.2010
  • Established and served as Chairman and Budget Director of 397-unit facility
  • Expanded within less than 2 years to provide services and resources to 400 families in active treatment
  • Acquired $250,000 (Local Commission), $100,000 (United Way), $75,000 (TennCare Reimbursement)
  • Hired and supervised 7 new mental health professionals
  • Conducted community workshops to promote different programs and educate public on available services.
  • Implemented strategies to increase public awareness of social and community service programs.
  • Established and maintained relationships with key stakeholders.
  • Provided leadership, guidance and support to staff members.

Adjunct Professor

Southern Adventist University
Collegedale, TN
01.2007 - 01.2010
  • Taught 3 courses in the principles of counseling and child / adolescent treatment to 12 – 14 students
  • Developed and implemented class syllabi, exams and research projects
  • Worked with colleagues to select appropriate textbooks for departmental adoptions
  • Assisted in College’s commitment to assessing student learning and achieving performance measures
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Developed curriculum standards, lesson plans and syllabi.

Director of Clinical Operations

Behavioral HealthCare Facilities
01.1994 - 01.2007
  • Diversity of positions including case management, and therapist, progressing to strategic clinical/operational leadership roles in behavioral healthcare facilities.
  • Planned and managed adherence to project budget and contracts and assisted in identification and development of scope change documents.
  • Developed systems and procedures for effective project management and clinical operations.
  • Developed, implemented, revised, and evaluated policies and procedures.
  • Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.

Education

Master of Science - Counseling

Southern Adventist University
05.2004 - 05.2004

Bachelor of Science - Psychology

Skills

Oversaw daily operations for 22 healthcare offices and increased market awareness for 10 yearsundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Mental Health Therapist - The Crossing, Mental Health Industry
01.2021 - 06.2023
Regional Director / Vice President of Operations - Health Connect America, Healthcare and Mental
01.2010 - 08.2019
Director and Founder of Youth Counseling Services - Bradley / Cleveland Rehab Services
01.2007 - 01.2010
Adjunct Professor - Southern Adventist University
01.2007 - 01.2010
Southern Adventist University - Master of Science, Counseling
05.2004 - 05.2004
Director of Clinical Operations - Behavioral HealthCare Facilities
01.1994 - 01.2007
- Bachelor of Science, Psychology
RICHARD J. SWISTEKBehavioral Health Operations