Richard Joel Perez Guerra
Perth Amboy,NJ
Summary
friendly cashier with experience working with people of diverse backgrounds. fast learner with competencies in interpersonal communication, conflict resolution, and cash handling. skilled at employing tried-and-true conflict de-escalation techniques to keep customer happy. hardworking retail professional with positive, upbeat nature and enthusiasm for improving the guest experience. energetic professional and multitasker with a knack for engaging customers during transactions, quickly bagging merchandise, and help with special needs. adaptable team player with flexible schedule and eagerness to meet demands of thriving retail business. hardworking and focused on completing work quickly to consistently exceed targets. reliable team member accustomed to talking on challenging tasks. dedicated to business success.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
CVS Pharmacy
Downtown , NY
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Security Officer
Hackensack Meridian Health Raritan Bay Medical Center
Old Bridge, NJ
02.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reported suspicious activities and persons to law enforcement.
- Permitted entry with escort for approved persons into secure locations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- dispatched and 4 point restrains patient and stand by
Driver Helper
Prostaff Temp Agency
Perth Amboy, NJ
05.2021 - 08.2022
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Lifted and carried packages weighing up to [Number] pounds.
- Exhibited good attendance, work habits and willingness to learn job functions.
Security Guard
Dollar Cents
Perth Amboy , Nj
08.2021 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Cashier
Dunkin' Donuts
Perth Amboy, NJ
02.2019 - 12.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Scanning
Warehouse
Perth Amboy, NJ
01.2018 - 01.2019
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
- Operated pallet jack to pull and push pallets and instructed team members in safe use.
- Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
- Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
Cashier
Mc Donald's
Downtown, NY
01.2014 - 06.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Criminal Justice
Middlesex County College
Edison, NJHigh School Diploma -
Dewitt Clinton High School
Bronx, NY06.2014
Skills
- multitasker
- fast learner
- interpersonal skill
- bilingual ( spanish/ english)
- basic technology skill
- fast adapter
- heavy lifting
Timeline
Security Officer
Hackensack Meridian Health Raritan Bay Medical Center
02.2022 - Current
Security Guard
Dollar Cents
08.2021 - 01.2022
Driver Helper
Prostaff Temp Agency
05.2021 - 08.2022
Cashier
Dunkin' Donuts
02.2019 - 12.2020
Scanning
Warehouse
01.2018 - 01.2019
Cashier
Mc Donald's
01.2014 - 06.2014
Pharmacy Assistant
CVS Pharmacy
No Degree - Criminal Justice
Middlesex County College
High School Diploma -
Dewitt Clinton High School
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