Richard "Kyle" Crandall
Apopka,Florida
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Barista
Canon Coffee
01.2022 - Current
- Crafted high-quality espresso beverages and specialty drinks to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted in training new baristas on drink preparation techniques and customer service best practices.
- Managed cash register operations, accurately processing customer transactions and handling cash securely.
- Implemented new beverage recipes based on seasonal trends, enhancing menu offerings and driving sales growth.
IT Technician Intern
MyCFL Tech Solutions
06.2024 - 09.2024
- Provided technical support for hardware and software issues to enhance user experience.
- Conducted routine maintenance on IT equipment to ensure optimal performance.
- Troubleshot and resolved technical problems, improving response time for users.
- Collaborated with team members to streamline ticketing system efficiency.
Customer Service Representative
Southern Hill Farms - Blueberries
09.2021 - 12.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to enhance service delivery and streamline operations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Cyber Security Technician Certificate -
University of Central Florida
Orlando, FL10-2025
High School Diploma -
Apopka High School
Apopka, FL05-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
IT Technician Intern
MyCFL Tech Solutions
06.2024 - 09.2024
Barista
Canon Coffee
01.2022 - Current
Customer Service Representative
Southern Hill Farms - Blueberries
09.2021 - 12.2021
Cyber Security Technician Certificate -
University of Central Florida
High School Diploma -
Apopka High School