Richard M. Robie
St Petersburg
Summary
Professional Experience
Professional with extensive experience in inmate supervision and safety regulation compliance within correctional facilities. Demonstrated ability to implement conflict resolution strategies, enhancing the overall safety and order of the environment. Engaged in collaborative efforts with law enforcement and medical personnel to facilitate timely healthcare for inmates, improving emergency response effectiveness. Proven track record in promoting rehabilitation initiatives, supporting behavioral improvement programs, and maintaining a professional demeanor under pressure.
Overview
14
14
years of professional experience
Work History
Detention Deputy
Pinellas County Sheriff’s Office
Clearwater
12.2023 - Current
- Supervised inmate activities and movements, ensuring compliance with safety regulations and maintaining order within the facility.
- Conducted regular inspections of detention areas, identifying potential safety hazards and implementing corrective measures to enhance security.
- Collaborated with law enforcement and medical staff to facilitate timely inmate healthcare, improving response times during emergencies.
- Implemented conflict resolution strategies among inmates, effectively reducing tensions and promoting a safer detention environment.
- Engaged with inmates to promote rehabilitation initiatives, supporting programs designed for behavioral improvement and personal development.
- Supervised inmates in a correctional facility, ensuring compliance with established rules and regulations.
- Provided security escort services for prisoners being transported from one location to another.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
- Operated control rooms, managing access to secure areas and monitoring surveillance equipment.
- Implemented de-escalation techniques to resolve conflicts and maintain order within the facility.
Membership Sales Associate
Costco Wholesale
06.2021 - Current
- Instrumental member of the number-one-in-region “e-block” team and the number-one-in-region Costco Citibank Visa team, two small groups of high-performing employees, who sell the upgraded executive membership and Costco Citibank Visa credit card to members
- Consistently meets and exceeds 70% quota for obtaining member upgrades, Costco Citibank Visa applications, and automatic renewal sign-ups
- Processes new memberships, ensures the proper management and maintenance of up-to-date and accurate records of payment, refunds, and membership data
- Provides excellent customer service that exceeds customer expectations: welcomes and communicates with members and potential members, answers questions, resolves problems, and explains membership, warehouse, and credit programs
Sales Representative
Bench Craft Company
04.2020 - 06.2021
- Proven sales experience as a business-to-business (B2B) sales representative for a worldwide sports marketing brand
- Performed in the top 5% of sales representatives by consistently meeting and/or exceeding quota
- Performed a high volume of outbound phone calls to cold leads regarding products to be featured in advertising space at local golf courses
- Provided exceptional customer service while assisting small business owners across the nation to gain exposure to a targeted and affordable marketing strategy
- Executed sponsorships by consistently delivering sales pitches and facilitating reservation processes with numerous clients by utilizing custom-designed products and advertisement options
- A worldwide sports marketing brand
Program Coordinator & Martial Arts Instructor
Paul Acklin’s Superkicks
09.2011 - 04.2020
- Facilitated administration of after school program by supervising student activities, ensuring safety, and providing transportation
- Managed accounting functions, coordinated on-boarding processes for new clients, and prepared training materials
- Provided exceptional customer service, served as a lead instructor, and an active member of the black belt testing committee
Education
Florida Department Of Law Enforcement - Corrections Academy
Southeastern Public Safety Institute
01.2024 - 04.2024
3rd Degree Black Belt -
Paul Acklin’s Superkicks
Bachelor of Applied Science - Business Management and Organizational Leadership
Saint Petersburg College
Skills
- Communication
- Team Player
- Driven Salesperson
- Quick Learner
- Coachable
- Solution Oriented
- Customer Service-Oriented
- Efficient Multitasker
- Intuitive Sales Mindset
- Growth Mindset
- Inmate supervision
- Safety regulation compliance
- Conflict resolution
- Emergency response coordination
- Customer service excellence
- First aid and CPR
- Firearms proficiency
- De-escalation techniques
- Defensive tactics
- Mental alertness
- Behavioral observation
- Patience and tolerance
- Professional demeanor
- Problem-solving
- Self motivation
Timeline
Florida Department Of Law Enforcement - Corrections Academy
Southeastern Public Safety Institute
01.2024 - 04.2024
Detention Deputy
Pinellas County Sheriff’s Office
12.2023 - Current
Membership Sales Associate
Costco Wholesale
06.2021 - Current
Sales Representative
Bench Craft Company
04.2020 - 06.2021
Program Coordinator & Martial Arts Instructor
Paul Acklin’s Superkicks
09.2011 - 04.2020
3rd Degree Black Belt -
Paul Acklin’s Superkicks
Bachelor of Applied Science - Business Management and Organizational Leadership
Saint Petersburg College