Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Richard S Clark

Spokane Valley,WA

Summary

Knowledgeable Maintenance Tech. III offers 7 years of troubleshooting and repair experience with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through.

Overview

20
20
years of professional experience

Work History

Maintenance Tech III

Jones Lang
Lasalle
03.2020 - Current
  • I have cross trained starting in AR, and now lead Tech III for BHM MHE.
  • I am responsible for maintaining and preventive maintenance on all Amazon Robotics, I have a great deal of knowledge of all AR functions as well as help coach AFM’s to insure our client has maximized production.
  • I have traveled to other sites to help launch there facility for IOQ, and assist with sites needing help.
  • I am a facilitator so I can instruct Technicians, and certify them on various equipment.
  • I am a fast trainer and teach Technicians to safely enter the AR floor, and ensure that they are comfortable with the tasks.
  • I train MRA students an all aspects of the operation in the facility, and help through there benchmarks.
  • I recently accepted Co-chair of the safety comity.

Outsides Sales Representative

Fastenal Co
Spokane, WA
01.2014 - 12.2019
  • Schedules and overseeing team operations.
  • Promoted from sales assistant, May 2001 Identify growth opportunities with existing customers and potential customers.
  • Actively listen to customers to determine needs or problems and work Skilled problem solv POS systems knowledge Computer literate Technical aptitude Motivated team player Equipment repair Troubleshooting to resolve the issues.
  • Build strong customer relations to insure a lasting relationship, and build growth by exceeding the customers expectations.
  • Use POS computer programs to manage customer information, check stock and order products.
  • Use tablet in the field to order product, manage customer inventory, and use the schedule to insure all customers in my book of business are taken care of as scheduled.
  • Train sales assistants to be there best, and continually to work with them to build their knowledge and help them excel in there position.

City MarckeCo Customer Relations Manager

Cortez, CO
01.2004 - 11.2008
  • Received three customer service awards, red shirt, bronze name tag and $50.00 gift card.
  • Received western union eagle eye award.
  • Supervise and direct front end personnel, coach ongoing training for front end personnel.
  • Write schedules using sked, input schedules to export to kronos.
  • Count tills using vericash.
  • Order supply's using CAO.
  • And fashion seal.
  • E.A.S.
  • Coordinator, training departments on tag placement, training on tag deactivation and alarm response.
  • Experience in grocery, scanning, receiving and dairy management.

Fred Meyer Assistant Customer Service Manager

Spokane, Phoenix, WA, Az.
11.2008
  • 05/2014 Electronics GPA: 3.0, GPA: 4.0 Directed training of new team members and mentor's each to promote productivity, accuracy and friendly service.
  • Oversaw team of 30 customer service professional assisting retail customers.
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Completed documentation and logs each day and generated weekly reports detailing activities.
  • Coordinated department schedules to maximize coverage during peak hours.
  • Actively pursued personal learning and development opportunities.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

Education

Associate of Applied Science - Electronics Equipment Installation And Repair

Devry Institute of Technology
Phoenix, AZ
10.1993

Skills

  • Mechanical Repair
  • Electrical Certification
  • Understanding schematics
  • Troubleshooting strength
  • Equipment repair
  • Team Leadership
  • Recently became Co chairmanof the safety committee

References

References REFERENCES 

Josiah Broden - Account Specialist/General Manager (Fastenal) (208) 818-9925   

Tom Adams - Maintenance Manager (Jones Lange LaSalle) 

(509) 370-8320

Trevor Bingham Area Maintenance Manager (Jones Lange LaSalle)

(253)525-0498

Accomplishments

  • Earned "Going Beyond" for People-Focused.
  • I received 2022 Amazon Account All Star Certificate

Timeline

Maintenance Tech III

Jones Lang
03.2020 - Current

Outsides Sales Representative

Fastenal Co
01.2014 - 12.2019

Fred Meyer Assistant Customer Service Manager

11.2008

City MarckeCo Customer Relations Manager

01.2004 - 11.2008

Associate of Applied Science - Electronics Equipment Installation And Repair

Devry Institute of Technology

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Richard S Clark