Summary
Overview
Work History
Education
Skills
Timeline
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Richard Holwadel Jr

Cincinnati,OH

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

27
27
years of professional experience

Work History

Pizza Delivery Driver

LaRosa's Pizzeria
11.2024 - Current
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.

Retail Stock Associate

Gap Clearance
08.2013 - Current
    • Ensured proper pricing, tagging, and signage for all products to maintain compliance with company guidelines.
    • Assisted in seasonal inventory preparations, contributing to accurate counts and timely completion of tasks.
    • Continuously assessed stock levels on display shelves, replenishing items as needed to prevent out-of-stock situations negatively impacting sales results.
    • Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
    • Contributed to a positive shopping experience for customers by maintaining a clean, organized, and visually appealing store environment.
    • Enhanced customer satisfaction by providing prompt and courteous service during busy hours.
    • Collaborated with team members to improve overall store efficiency and achieve sales targets.
    • Trained new employees on store policies, procedures, and best practices for efficient stock handling operations.

Sales Merchandiser

Frito Lay
06.2015 - 12.2024
  • Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
  • Increased sales by establishing strong relationships with clients and understanding their needs.
  • Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
  • Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
  • Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
  • Assisted store managers in crafting visually appealing merchandise displays that aligned with seasonal themes or promotions.
  • Trained new sales merchandisers on company policies, products, and best practices to ensure consistent high-quality performance across the team.
  • Resolved potential conflicts among team members by mediating discussions while focusing on common goals; fostering a cohesive work environment among peers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.

Legal Word Processor

Gerner & Kearns
01.2014 - 05.2014
    • Proactively identified areas for improvement in word processing procedures and collaborated with team members to implement new strategies that increased overall efficiency.
    • Ensured client satisfaction with timely delivery of high-quality legal documents, prepared with keen attention to detail.
    • Streamlined workflow by managing multiple projects simultaneously, prioritizing tasks according to deadlines and urgency.
    • Assisted legal professionals with document conversions, including OCR scanning and converting PDFs to editable Word documents.
    • Elevated overall productivity by providing efficient administrative support such as answering phones, scheduling appointments, and managing correspondence.
    • Collaborated effectively with attorneys and paralegals to clarify document requirements and resolve any discrepancies.
    • Enhanced document accuracy by proofreading and editing legal documents for proper grammar, spelling, punctuation, and formatting.
    • Coordinated with court personnel regarding filing requirements for various jurisdictions ensuring submissions met specifications set forth by each venue.
    • Maintained strict confidentiality when handling sensitive client information in accordance with law firm policies and ethical guidelines.
    • Created and modified corporate documents and forms.
    • Checked completed work for proper spelling, grammar, punctuation, and format.
    • Interacted with public on phone and at reception desk to answer questions and resolve issues.
    • Typed letters, memos and other correspondence for staff, using various software programs.
    • Prepared data by compiling and sorting information.
    • Proofread and typed various legal documents for attorneys and law firms.

Legal Word Processor

Weltman, Weinberg & Reis
06.1998 - 12.2013
  • Proactively identified areas for improvement in word processing procedures and collaborated with team members to implement new strategies that increased overall efficiency.
  • Ensured client satisfaction with timely delivery of high-quality legal documents, prepared with keen attention to detail.
  • Streamlined workflow by managing multiple projects simultaneously, prioritizing tasks according to deadlines and urgency.
  • Assisted legal professionals with document conversions, including OCR scanning and converting PDFs to editable Word documents.
  • Elevated overall productivity by providing efficient administrative support such as answering phones, scheduling appointments, and managing correspondence.
  • Collaborated effectively with attorneys and paralegals to clarify document requirements and resolve any discrepancies.
  • Assisted in the creation of presentations for client meetings using advanced Microsoft PowerPoint techniques.
  • Enhanced document accuracy by proofreading and editing legal documents for proper grammar, spelling, punctuation, and formatting.
  • Coordinated with court personnel regarding filing requirements for various jurisdictions ensuring submissions met specifications set forth by each venue.
  • Utilized extensive knowledge of Bluebook citation style guidelines to ensure proper citation format within legal documents.
  • Demonstrated proficiency in various legal software programs to create and update pleadings, briefs, contracts, agreements, and other legal documents.
  • Provided training for new staff members on office procedures and best practices for creating accurate and professional legal documents.
  • Increased efficiency by maintaining organized electronic filing systems for easy access to essential information.
  • Developed comprehensive templates for frequently used legal documents, saving time and increasing consistency across the firm.
  • Supported case preparation by assembling exhibits, affidavits, evidence summaries, and other documentation as needed.
  • Participated in continuing education courses related to industry trends to stay current on best practices for legal word processing.
  • Contributed to a professional work environment through effective communication skills and a strong team-oriented approach.
  • Maintained strict confidentiality when handling sensitive client information in accordance with law firm policies and ethical guidelines.
  • Reduced turnaround time on urgent projects by working efficiently under pressure without sacrificing quality or attention to detail.
  • Typed official correspondence and reports from handwritten notes and other information sources.
  • Organized and maintained precise confidential personnel files.
  • Interacted with public on phone and at reception desk to answer questions and resolve issues.
  • Verified data entered into database by reviewing, correcting and deleting data.
  • Typed letters, memos and other correspondence for staff, using various software programs.
  • Entered data into databases in alphabetic and numerical order.
  • Prepared data by compiling and sorting information.
  • Researched online and offline sources to obtain information for official documents or correspondence.

Education

No Degree - Paralegal Studies

University of Cincinnati
Cincinnati, OH

High School Diploma -

Oak Hills High School
Cincinnati, OH
06-2000

Skills

  • Customer service
  • Hardworking and responsible
  • Dedicated team player
  • Reliability
  • Multitasking

Timeline

Pizza Delivery Driver

LaRosa's Pizzeria
11.2024 - Current

Sales Merchandiser

Frito Lay
06.2015 - 12.2024

Legal Word Processor

Gerner & Kearns
01.2014 - 05.2014

Retail Stock Associate

Gap Clearance
08.2013 - Current

Legal Word Processor

Weltman, Weinberg & Reis
06.1998 - 12.2013

No Degree - Paralegal Studies

University of Cincinnati

High School Diploma -

Oak Hills High School

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Richard Holwadel Jr