Richelle Romero
Metairie,LA
Summary
Hardworking and motivated professional with several years of experience and record of success. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
21
21
years of professional experience
Work History
ReStore Donations Manager
Habitat for Humanity
New Orleans, Louisiana
01.2018 - Current
- Managed residential and commercial donation process for Habitat ReStore; developed leads, acquired donors, maintained relationships, and coordinated logistics for donation pickups.
- Coordinated large volunteer groups for commercial donations at hotels and convention centers, enhancing collection efforts and community engagement.
- Identified and implemented improvements in solicitation efforts and donor relations, enhancing effectiveness of outreach strategies.
- Maintained a high level of organization and communication with donors.
- Engaged in local business organizations to foster networking opportunities. business organizations for networking and speaking about Habitat for Humanity.
Owner, Licensee
The Occasional Wife Metairie
01.2014 - 01.2018
- Was responsible for sales of services and products, estimating projects for clients, daily ordering and providing of necessary materials for all jobs, invoicing and payroll upon job completion, managing and scheduling necessary staff in all positions, scheduling client jobs accordingly, consignment store sales management, customer service, maintaining client records and payments, financial reporting, public relations, television interviews and demonstrations, presentations to potential client groups, managing staff and client expectations; conflict prevention and/or resolution, building and maintaining client relationships, constantly looking for ways to improve in all areas, overseeing on-site large projects and filling in as necessary for all positions.
Occasional Wife
The Occasional Wife
01.2012 - 01.2014
- Organized homes, managed projects, packed and unpacked properties, set up and conducted estate sales, staged homes for sale, cleared out residences, managed client expectations, provided necessary materials for jobs, oversaw staff, and resolved conflicts.
Regional Tax Coordinator
PricewaterhouseCoopers
01.2010 - 01.2012
- Managed project for US leadership team across finance, human resources, sales, and marketing departments, scheduled management, coordinated press releases and public relations, led new product/program installation and roll-out, and coordinated continuing education for all staff levels, while completing annual performance reviews and compensation distribution.
Executive Team Leader
PricewaterhouseCoopers
01.2006 - 01.2010
- Responsible for managing administrative team of ten, coordinated scheduling for projects, maintaining time reporting for payroll, ensuring coverage for all positions, scheduling necessary training for team, as well as executive assistant duties.
Education
Louisiana Tech University
Ruston, LASkills
- Customer relations
- Donor acquisition
- Logistics
- Volunteer coordination
- Staff scheduling
- Project management
- Public relations
- Effective communication
- Conflict resolution
- Team leadership
- Problem solving
- Cross-functional teamwork
- Strategic planning
Affiliations
- Member of local professional organizations
- Board member of East Jefferson Business Assoc.
Timeline
ReStore Donations Manager
Habitat for Humanity
01.2018 - Current
Owner, Licensee
The Occasional Wife Metairie
01.2014 - 01.2018
Occasional Wife
The Occasional Wife
01.2012 - 01.2014
Regional Tax Coordinator
PricewaterhouseCoopers
01.2010 - 01.2012
Executive Team Leader
PricewaterhouseCoopers
01.2006 - 01.2010
Louisiana Tech University