Richena Johnson
Lake Wales
Summary
Dedicated and dynamic professional with a proven track record at Lowe's, excelling in customer service and workplace safety. Demonstrated leadership by training new hires and enhancing team efficiency. Achieved significant improvements in operational workflows and safety protocols, showcasing strong problem-solving and relationship-building skills. Committed to continuous development and excellence.
Overview
8
8
years of professional experience
Work History
Team Member
Lowe's
Frostproof, FL
05.2020 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted with inventory counts and stocking of merchandise.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritizing
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified merchandise for proper prices and labels. Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
Team Member
Prologistixs Temp Services (Lowe's)
Frostproof, Fl
09.2016 - 05.2020
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Assisted in training new hires on department procedures, safety protocols, and best practices for efficient operations.
- Improved overall efficiency through effective communication with supervisors regarding workflow adjustments or necessary supplies.
- Operated specialized equipment such as slicers, grinders, and scales in a safe manner to prepare various cuts of meat for sale.
Education
Basic Skills -
Lake Wales Senior High School
Lake Wales, FL05.2007
Associates Of Applied Business -
Polk State College
Winter Haven, FL06.2026
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cleaning
- Leadership qualities
- Workplace safety
- Heavy lifting
- Product knowledge
- Training and mentoring
- Order preparation
- Continuous development
Timeline
Team Member
Lowe's
05.2020 - Current
Team Member
Prologistixs Temp Services (Lowe's)
09.2016 - 05.2020
Associates Of Applied Business -
Polk State College
Basic Skills -
Lake Wales Senior High School