Richetta Benard
Goodyear,AZ
Summary
Dynamic professional with experience at Community Bridges Inc., excelling in equipment operation and complex problem-solving. Proven ability to enhance customer satisfaction through effective communication and collaboration. Recognized for implementing high-quality service standards while maintaining safety protocols and fostering a supportive environment for team members and clients alike.
Reliable service professional with solid experience in maintaining clean and organized environments. Skilled in performing various tasks efficiently and ensuring high standards are met. Strong focus on teamwork, adaptability, and achieving consistent results. Known for excellent communication, problem-solving abilities, and maintaining positive attitude under pressure.
Overview
23
23
years of professional experience
Work History
Service Worker
Community Bridges Inc.
Avondale, AZ
09.2024 - Current
- Assisted customers with inquiries and provided information about services.
- Maintained cleanliness and organization in service areas to enhance customer satisfaction.
- Operated equipment safely and efficiently in compliance with safety protocols.
- Supported team members by collaborating on daily tasks and responsibilities.
- Upheld company standards of excellence through consistent delivery of high-quality services.
Behavioral Technician
Affinity Behavioral Care
Tempe, AZ
10.2022 - 12.2024
- Implemented behavioral intervention strategies to support clients in achieving therapeutic goals.
- Assisted in developing individualized treatment plans tailored to client needs and preferences.
- Monitored client progress and documented behavioral changes effectively for review sessions.
- Educated clients and families on coping strategies and behavioral management techniques.
Hospice Home Health Aide
Visiting Nurses Association
Riverside, CA
02.2003 - 08.2012
- Monitoring and Record patient condition by observing physical and mental condition follow the guidelines of treatment .security and health environment. for patients . follow the dietitian menu for diabetic patients. daily Living Activities independence and quality maintaining compliance with healthcare protocols. education family members on how to care for patients .
- maintain clients confidentiality at all times in compliance with HIPAA regulations .
- Provide emotional support to patient and families by listening compassionately and responding appropriately.
Education
N/A - Basic
California Technical High School
Los Angeles, CA06.1979
Skills
- Complex Problem Solving
- Safety and Control Compliance
- Time management
- Excellent Communication Skills
- Documentation
- Attention to Details
- Customer Service Organization
- Interpersonal skills
- Flexible
- Infection Control skills
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Additional Information
Food Handler Card
CPR & First Aid
TB test
Languages
English
Full Professional
Timeline
Service Worker
Community Bridges Inc.
09.2024 - Current
Behavioral Technician
Affinity Behavioral Care
10.2022 - 12.2024
Hospice Home Health Aide
Visiting Nurses Association
02.2003 - 08.2012
N/A - Basic
California Technical High School