Richie Genao
Melbourne,FL
Summary
Reliable audiovisual technician demonstrating proven success in troubleshooting advanced audiovisual systems. Smart professional with in-depth knowledge.
Overview
2
2
years of professional experience
Work History
Audio & Visual Specialist
L3Harris Technologies, Inc.
Palm Bay, FL
03.2023 - Current
- Utilized basic computer skills such as Microsoft Office Suite when required during setup or operations of audiovisual equipment.
- Instructed clients on how to use AV equipment correctly while providing excellent customer service.
- Created detailed reports documenting any problems encountered during setup or operation of AV systems.
- Configured and tested audiovisual systems to ensure proper functioning prior to use.
- Conducted regular inspections of AV equipment to identify potential issues before they arise.
Detailer Manager
Infiniti of Melbourne
Melbourne, FL
11.2022 - 03.2024
- Coordinated with vendors regarding purchasing materials needed for auto detailing services.
- Managed the detailing team by providing direction, guidance and support to ensure quality service.
- Monitored customer satisfaction levels by surveying them following completion of auto-detailing jobs.
- Resolved customer complaints promptly in a professional manner while keeping management informed about any potential issues.
- Conducted regular inspections of completed work to ensure high standards were met.
Low Voltage Technician
Bazon-Cox and Associates
Melbourne, FL
03.2023 - 12.2023
- Maintained accurate records of all maintenance activities performed at each job site.
- Adhered strictly to safety regulations when working around hazardous materials.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Configured network switches, routers and wireless access points.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Resolved complex technical issues with minimal supervision from senior technicians.
Education
High School Diploma -
Newtown High School
Elmhurst, NY01-2010
Skills
- Skilled in maintenance and organization
- Low-voltage cabling
- Equipment testing
- Vehicle Maintenance
- Sound decision-making skills
- New Technology Integration
- Attentive to detail
- Safety control
- Reliable and consistent
- Client Communication
- Results-Driven
- Concise time management
- Strong verbal and written communication
- Work Documentation
- Network configuration
- Excellent work ethic
Timeline
Audio & Visual Specialist
L3Harris Technologies, Inc.
03.2023 - Current
Low Voltage Technician
Bazon-Cox and Associates
03.2023 - 12.2023
Detailer Manager
Infiniti of Melbourne
11.2022 - 03.2024
High School Diploma -
Newtown High School