RICHIE MCFARLAND
Tampa,US
Summary
Accomplished Senior Title Search Analyst at USAA with a proven track record in leading complex title searches and issuing detailed reports. Excelled in roles requiring outstanding leadership and problem-solving skills. Demonstrated proficiency in Microsoft Office and a commitment to excellence in client relations. Achieved significant improvements in process efficiency and accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
SENIOR TITLE SEARCH ANALYST
USAA
Tampa, FL, US
10.2019 - Current
- Supervised searches of records and examined titles, assigning, scheduling and evaluating work.
- Conducted complex title searches and prepared detailed reports on findings.
- Prepared and issued title commitments and title insurance policies, based on information compiled from title searches.
- Entered into record-keeping systems appropriate data needed to create new title records and to update existing ones.
TITLE SPECIALIST
USAA
Tampa, FL, US
02.2018 - 10.2019
- Reviewed vehicle titles for accuracy and completeness, documenting VINs, odometers and release of liens.
- Analyzed loan documents to ensure accuracy and completeness of title information.
- Ensured compliance with applicable state laws regarding recording requirements for titles.
SENIOR LOAN SERVICING SPECIALIST
USAA
Tampa, FL, US
06.2016 - 02.2018
- Performed detailed reviews of documents for accuracy and completeness prior to submission for underwriting decisions.
- Facilitated training sessions on new products or services offered by the company.
- Maintained up-to-date knowledge of federal regulations governing mortgage loans including RESPA, TILA and FHA and VA rules.
LOAN ORIGINATOR
USAA
Tampa, FL, US
11.2015 - 06.2016
- Maintained detailed records of customer interactions, loan documents, and financial transactions.
- Verified and examined information and accuracy of loan application and closing documents.
- Assisted customers in selecting the best financing options available based on their individual needs.
- Conducted interviews with customers to obtain detailed information regarding their financial history, income, and assets.
REFERRAL SPECIALIST
Humana
St. Petersburg, US, US
10.2012 - 11.2015
- Participated in community events aimed at increasing awareness about available services.
- Monitored trends in patient referrals and reported findings to senior management team.
- Completed insurance or other claim forms.
STUDENT ADVISOR
Ultimate Medical Academy
Tampa, US, US
05.2012 - 09.2012
- Collaborated with other departments within university to promptly meet student needs.
- Provided special services such as alcohol and drug prevention programs and classes that taught students to handle conflicts without resorting to violence.
- Provided information for teachers and staff members involved in helping students and graduates identified and pursued employment opportunities.
SALES ASSOCIATE
Macys
Tallahassee, US, US
03.2010 - 03.2012
- Computed sales prices, total purchases, and received and processed cash and credit payment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Watched for and recognized security risks and thefts.
ASSISTANT MANAGER
Journeys
Jacksonville, US, US
03.2007 - 02.2010
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
- Performed administrative duties such as processing payroll information or managing employee benefits programs.
Education
BUSINESS ADMINISTRATION CANDIDATE -
HCC
Tampa05.2026
BUSINESS ADMINISTRATION - undefined
Tallahassee Community College
Tallahassee, USHIGH SCHOOL DIPLOMA - undefined
OIC
Rocky Mount, North Carolina, US01.2004
Skills
- Microsoft Office
- Excel
- Leadership
- Digital Marketing
- KPI
- Time Management
- Self-Motivated
- Multitasking
- Problem-Solving
Certification
NYU Digital Marketing Certification
Timeline
SENIOR TITLE SEARCH ANALYST
USAA
10.2019 - Current
TITLE SPECIALIST
USAA
02.2018 - 10.2019
SENIOR LOAN SERVICING SPECIALIST
USAA
06.2016 - 02.2018
LOAN ORIGINATOR
USAA
11.2015 - 06.2016
REFERRAL SPECIALIST
Humana
10.2012 - 11.2015
STUDENT ADVISOR
Ultimate Medical Academy
05.2012 - 09.2012
SALES ASSOCIATE
Macys
03.2010 - 03.2012
ASSISTANT MANAGER
Journeys
03.2007 - 02.2010
BUSINESS ADMINISTRATION - undefined
Tallahassee Community College
HIGH SCHOOL DIPLOMA - undefined
OIC
BUSINESS ADMINISTRATION CANDIDATE -
HCC