Richard Taylor
High School Student
Hyannis,MA
Summary
The tenure at Barnstable High School instilled valuable life skills and equipped students for the challenges of today's world. Involvement in lacrosse cultivated traits such as commitment, resilience, and teamwork through close collaboration with teammates. Serving as a DECA Officer underscored the significance of effective leadership while overseeing one of the school's largest clubs. Balancing responsibilities in various clubs, sports, and jobs honed essential time management abilities.
Overview
2
2
years of professional experience
Work History
Operations
Kohls Department Store
01.2024 - Current
- Improved customer satisfaction by providing timely and efficient retail support services.
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
- Boosted retail sales by developing and executing comprehensive marketing strategies.
- Enhanced customer satisfaction by ensuring timely shipment of orders and providing proactive communication updates.
Operations
Target
04.2023 - 08.2023
- Enhanced customer satisfaction by efficiently addressing and resolving retail operation issues.
- Improved customer satisfaction by providing timely and efficient retail support services.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by ensuring timely shipment of orders and providing proactive communication updates.
Cashier
All Good
04.2022 - 12.2022
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Lifted up to 70 pounds at once and used forklift to move heavier load
- Lifted up to [Number] pounds at once and used forklift to move heavier loads
- Worked with floor team and managers to meet wide range of customer needs
- Contributed to store success by maintaining high standards of cleanliness throughout the facility
- Processed refunds and exchanges in accordance with company policy
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty
Education
High School Diploma -
Barnstable High School
Hyannis, MA06.2025
Skills
Scrum Master
2 Years of Lacrosse
DECA Officer
Latin Honors Society
3 Years of JCL
Timeline
Operations
Kohls Department Store
01.2024 - Current
Operations
Target
04.2023 - 08.2023
Cashier
All Good
04.2022 - 12.2022
High School Diploma -
Barnstable High School
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