Richy Polycarpe me
Mercedes Benz Of Miami
Fort Lauderdale,FL
5
years of professional experience
Driven and adaptable, excelled at Mercedes Benz Of Miami by enhancing customer satisfaction and supporting sales team efforts, showcasing strong problem-solving and customer engagement skills. A quick learner with a strong work ethic, demonstrated a commitment to quality and efficiency, contributing to a positive workplace atmosphere and online presence.
Work History
Service Assistant
2 Years 8 Months- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances
- Demonstrated commitment through impeccable attendance and quality performance
- Helped maintain a professional atmosphere within the dealership, adhering to dress codes, punctuality standards, and appropriate conduct guidelines at all times
- Coordinated preparation of vehicles to ensure readiness for test drives and delivery.
- Managed positive dealership online presence by responding to customer inquiries and addressing feedback in timely, professional manner.
CREW MEMBER
2 Years 9 Months- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from management team
- Provided excellent customer service by greeting customers and meeting quality expectations
Education
- Automotive
Risk Management
High School Diploma
Expected
Skills
Quick Learner
Safe Driving
Strong Work Ethic
Goal-Oriented
Customer Engagement
Timeline
Service Assistant
Mercedes Benz Of Miami
02.2024 - CurrentRead More
CREW MEMBER
AMC
06.2021 - 03.2024Read More
Plantation High School
High School Diploma
Read More
Atlantic Technical College
from Automotive
Read More
Broward College
Risk Management
Read More