Joseph Torrez
Harbor City,CA
Summary
Hardworking Busboy with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Flexible Busser who excels in a fast-paced environment looking for a position with growth opportunities. Outgoing team member familiar with cash and food handling procedures. Possesses strong communication and time management skills.
Overview
14
14
years of professional experience
Work History
Service Assistant
Dennys
Wilmington, CA
11.2012 - 02.2014
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
- Routinely moved and stocked food products weighing up to [ number ] pounds.
- Diligently restocked work stations and display cases.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Promptly and empathetically handled guest concerns and complaints.
- Greeted customers and provided excellent customer service.
- Consistently provided friendly guest service and heartfelt hospitality.
Team Member
Palos Verdes Bowl
Torrance, CA
12.2011 - 10.2012
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Pleasantly and courteously interacted with customers.
- Verified that prepared food met all standards for quality and quantity.
- Handled currency and credit transactions quickly and accurately.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Consistently provided friendly guest service and heartfelt hospitality.
- Consistently provided friendly guest service and heartfelt hospitality.
Assitant To Plant Manger
Marymount College
Palos Verdes Peninsula, CA
01.2010 - 12.2011
- Cleaned in and around the buildings, prioritizing safety at all times.
- Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
- Hosed down and swept steps and sidewalks.
- Dismantled, cleaned and replaced light fixtures.
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
- Inspected facility and grounds and picked up any trash.
- Spot cleaned furniture and carpet.
- Operated compactors and balers to discard cardboard boxes and trash.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
- Mixed water and detergents in containers to prepare chemical cleaning solutions.
- Collected, sorted and transported recyclable materials.
- Sanitized bathrooms, showers and locker rooms.
- Kept janitorial closets clean and organized.
- Properly labeled and diluted all cleaning solutions.
- Wiped down tabletops, chairs and condiment containers.
Sales Associate
Goodwill Outlet Store & Donation Center
Torrance, CA
12.2016 - Current
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Assistant Chef
The Yummy Spot
Torrance, CA
02.2015 - 03.2016
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of by Deal Top" style="z-index: 2147483647;"> customer service during high-volume, fast-paced operations.
- Prepared fountain drinks and ice cream items.
- Prepared all food orders within a 2-3 minute time by Deal Top" style="z-index: 2147483647;"> frame.
- Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Handled currency and credit transactions quickly and accurately.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Reported to each shift on time and ready to work.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Education
Associate of Arts - Child Development
los angeles harbor college
Wilmington, CACurrent
High School Diploma - undefined
Narbonne High School
Harbor City, CA2010
Skills
- Customer-oriented
- Quick learner
- Able to lift [ 75 ] pounds
- Friendly and helpful
- Fast and efficient service worker
- Skilled upseller
- Restaurant operations
- Dedicated team player
- Fast and efficient service worker
Timeline
Sales Associate
Goodwill Outlet Store & Donation Center
12.2016 - Current
Assistant Chef
The Yummy Spot
02.2015 - 03.2016
Service Assistant
Dennys
11.2012 - 02.2014
Team Member
Palos Verdes Bowl
12.2011 - 10.2012
Assitant To Plant Manger
Marymount College
01.2010 - 12.2011
Associate of Arts - Child Development
los angeles harbor college
High School Diploma - undefined
Narbonne High School
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