Natalia Garcia
Albuquerque
Summary
Hardworking and reliable worker with a background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Also work well with people and children. Having experience with babysitting. Operates well within team-oriented environments.
Overview
5
5
years of professional experience
Work History
Service Assistant
Jaguar / Land Rover
Albuquerque
01.2022 - 11.2024
- Upheld business standards by maintaining property's cleanliness and appearance.
- Assisted customers by communicating and collaborating with teammates.
- Maintained inventory of necessary supplies.
- Greeted and assisted customers to increase sales and improve intake process.
- Maintained cleanliness, neatness and organization of customer areas.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Assigned numbered tags to customers and vehicles.
- Greeted customers and opened car doors to enhance service.
- Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Manager
Joe Lujan
Albuquerque
10.2020 - Current
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Delivered level of service to customers in effort to build upon relationships for future clients.
- Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
- Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost [Result].
Server
Red lobster
Albuquerque
11.2022 - 11.2024
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Food Service Worker
Viva Fresca
Albuquerque
08.2020 - 10.2020
- Cleaned and organized all areas, including utensil and napkins stations.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Managed POS register to complete customer transactions.
- Offered samples of new Italian ice flavors to guests, promoting new flavors, and special combinations.
- Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
- Provided information to customers regarding Italian ice flavors, ingredients and nutritional information.
- Worked flexible schedule to meets business needs, including evenings and weekends.
- Greeted every guest enthusiastically, making exemplary customer satisfaction first priority.
Cashier
Tulipani Pasta
Albuquerque
07.2020 - 08.2020
- Organized ingredients and restocked supplies to prepare for busy periods
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors.
- Cleaned utensils, dishes and glasses for customer use.
- Distributed supplies, utensils and portable equipment.
- Stored perishable food items in freezer or refrigerator to protect food from spoilage.
- Monitored inventory and promptly reported food items requiring reorder.
- Verified compliance with all sanitation and safety requirements.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Upheld food safety standards at all times.
- Maintained order and cleanliness of work areas to conform with health codes.
Education
High School Diploma -
Homeschooled
03.2021
Skills
- Payment processing
- Cash drawer balancing
- Customer assistance
- Merchandise restocking
- Customer greeting
- Safe food handling
- Plating and presentation
- Price Memorization
- High-Volume Dining
- Food Safety Understanding
- Effective Customer Upselling
- Dish Preparation
- Point of Sale (POS) System Operations
- Dining Customer Service
- Menu Memorization
- Team Player
- Service-Oriented
- Food and Beverage Service
- Warm and Friendly
- Order Accuracy and Delivery
Timeline
Server
Red lobster
11.2022 - 11.2024
Service Assistant
Jaguar / Land Rover
01.2022 - 11.2024
Manager
Joe Lujan
10.2020 - Current
Food Service Worker
Viva Fresca
08.2020 - 10.2020
Cashier
Tulipani Pasta
07.2020 - 08.2020
High School Diploma -
Homeschooled