Jose Rubio
El Paso,TX
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at P.F. Chang's Bistro by leveraging my strong problem-solving and Microsoft Office skills. My ability to build relationships and communicate clearly contributed to team success, showcasing my commitment to exceptional customer service.
Overview
2
2
years of professional experience
Work History
Service Assistant
P.F. Chang's Bistro
07.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Host
P.F. Chang's Bistro
07.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Diploma -
El Paso High School
El Paso, TX06.2022
Skills
- Customer Assistance
- Customer Service
- Microsoft Office
- Relationship Building
- Clear Communication
- Problem-Solving
- Payment Processing
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Service Assistant
P.F. Chang's Bistro
07.2022 - Current
Host
P.F. Chang's Bistro
07.2022 - Current
Diploma -
El Paso High School
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