Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Jayden Johnson-McClain

service assistant
Waldorf,MD

Summary

Smart and dependable service assistant skilled at managing multiple tasks efficiently in fast-paced environments. Experienced in working closely with diverse personalities, and delivering excellent customer service and food delivery. Energetic, detail-oriented, and motivated to contribute to team success. Eager to bring a strong attention to detail and a positive attitude to a Service Assistant role. Reliable, enthusiastic, and ready to take on new challenges in an exciting position.

Overview

2
2
years of professional experience

Work History

Service Assistant

Johnson Family Funnel Cakes & Icy Bites
Waldorf
04.2023 - Current
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to maintain a clean environment.
  • Handled customer complaints professionally and efficiently.
  • Communicated effectively with management regarding customer feedback and needs.
  • Cleaned and sanitized menus, tables and chairs when appropriate.
  • Checked tables and removed all dishes, glassware and utensils when guests finished meals.
  • Assisted wait staff by delivering food and beverages to guest tables.
  • Assisted customers with product selection and ordering, providing helpful advice and information.
  • Maintained accurate records of customer orders, returns, refunds and exchanges.
  • Processed payments using a variety of methods, including cash, debit cards, and credit cards.
  • Took food orders, refilled beverages and offered menu item recommendations.
  • Participated in regular staff meetings regarding operations procedures.
  • Prepared and served various food items to customers on-site.

Education

High School Diploma -

Henry E Lackey Highschool
Indian Head, MD
05-2025

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Team collaboration
  • Time management
  • Effective communication
  • Problem solving
  • Food running
  • Food service
  • Meeting deadlines
  • Hospitality
  • Complaint handling
  • Relationship building
  • Cleaning techniques
  • Heavy lifting
  • Menu presentation
  • Customer assistance
  • Catering experience
  • Menu knowledge
  • Customer engagement
  • Continuous improvement
  • Cleaning and sanitizing
  • Multitasking
  • Teamwork
  • Customer relations
  • Active listening

Affiliations

  • Gaming
  • Working out
  • Computers

Accomplishments

  • Principal honors all four quarters of my senior year

Timeline

Service Assistant

Johnson Family Funnel Cakes & Icy Bites
04.2023 - Current

High School Diploma -

Henry E Lackey Highschool
Jayden Johnson-McClainservice assistant