Smart and dependable service assistant skilled at managing multiple tasks efficiently in fast-paced environments. Experienced in working closely with diverse personalities, and delivering excellent customer service and food delivery. Energetic, detail-oriented, and motivated to contribute to team success. Eager to bring a strong attention to detail and a positive attitude to a Service Assistant role. Reliable, enthusiastic, and ready to take on new challenges in an exciting position.
Overview
2
2
years of professional experience
Work History
Service Assistant
Johnson Family Funnel Cakes & Icy Bites
Waldorf
04.2023 - Current
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to maintain a clean environment.
Handled customer complaints professionally and efficiently.
Communicated effectively with management regarding customer feedback and needs.
Cleaned and sanitized menus, tables and chairs when appropriate.
Checked tables and removed all dishes, glassware and utensils when guests finished meals.
Assisted wait staff by delivering food and beverages to guest tables.
Assisted customers with product selection and ordering, providing helpful advice and information.
Maintained accurate records of customer orders, returns, refunds and exchanges.
Processed payments using a variety of methods, including cash, debit cards, and credit cards.
Took food orders, refilled beverages and offered menu item recommendations.
Participated in regular staff meetings regarding operations procedures.
Prepared and served various food items to customers on-site.
Education
High School Diploma -
Henry E Lackey Highschool
Indian Head, MD
05-2025
Skills
Customer service
Cash handling
Food safety
Team collaboration
Time management
Effective communication
Problem solving
Food running
Food service
Meeting deadlines
Hospitality
Complaint handling
Relationship building
Cleaning techniques
Heavy lifting
Menu presentation
Customer assistance
Catering experience
Menu knowledge
Customer engagement
Continuous improvement
Cleaning and sanitizing
Multitasking
Teamwork
Customer relations
Active listening
Affiliations
Gaming
Working out
Computers
Accomplishments
Principal honors all four quarters of my senior year