Rick Acosta
Fallbrook,CA
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 18 years of progressive Retail experience to positively impact business operations.
Overview
19
19
years of professional experience
Work History
Regional Manager
BevMo! By Gopuff
06.2021 - Current
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 14 locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Store Manager
BevMo! Beverages & More
04.2015 - 06.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
General Manager
Best Buy
03.2004 - 01.2015
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
No Degree - Business
University of Arizona
Tucson, AZAssociate of Applied Science - General
Arizona Western College
Yuma, AZSkills
- Constructive Feedback
- Project Management
- Operational Efficiency and Safety
- Product and Service Sales
- Negotiation and Conflict Resolution
- Employee Coaching and Mentoring
Languages
Spanish
Native or Bilingual
Timeline
Regional Manager
BevMo! By Gopuff
06.2021 - Current
Store Manager
BevMo! Beverages & More
04.2015 - 06.2021
General Manager
Best Buy
03.2004 - 01.2015
No Degree - Business
University of Arizona
Associate of Applied Science - General
Arizona Western College
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