Rick Adams
Sales/Customer Satisfaction
Denton,TX
Summary
Sales professional whose primary skill is the ability to qualify the needs of a customer and mitigate the loss of time and energy for your company. My strength is in determining which prospective customer to bring into the sales funnel and once they are there; creating the relationships that result in large investments, achieving closure by providing an education of the product, system design and an exceptional customer experience. My gift is conversation and conversations transform relationships. Relationships elevate sales. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Quality Assurance Inspector
Net Direct Auto Sales
Fort Worth, TX
10.2019 - 08.2022
- Inspecting of all vehicles, website pictures and ad copy, to ensure the highest quality presentation to potential buyers
- Responsible for maintaining building and employee safety at four company locations
- Managing employees at the make ready location and approving and adjusting payroll
- Assisting Director of fixed operations to ensure flow of vehicles through the manufacturing process was adequate to the goals and needs of the sales team
- Worked with present and past customers to resolve issues with vehicles purchased, whether local or out of state
- Interviewed and hired make ready employees
- Used IDMS, VAUTO, and SHOP MONKEY software as well as PAYCOR people management program
- Buyer for equipment and supplies for HCR, Retail Lot, Photo studio, and Make ready locations.
Maintenance Technician
Liberty Christian School
Argyle, TX
03.2008 - 10.2019
- Provide regular preventative maintenance and service of all vital systems including HVAC, recreation facilities, motorized systems, fire safety and related equipment.
Sales and System Design
Earmark Car Audio/Marine Division
Lewisville, TX
04.2006 - 03.2008
- New dealer acquisition, servicing existing accounts and managing staff of four.
Education
Some College (No Degree) - Commercial Art/Advertising
University of North Texas
Denton, TXSkills
- Sales/Management/Customer Service/Quality Assurance
- Safety Trained
- Process Development
- Quality Control
- QA Reporting
- Complaint Resolution
- Customer Care
- Quality Inspections
- IDMS/vAuto/Shopmonkey Software
- Leadership
- Flexible and Adaptable
- Workflow Optimization
Affiliations
- Golf lover!
- Drummer
- Music connoisseur
Accomplishments
- Voted "Best All Around" in High School
References
References available upon request.
Timeline
Quality Assurance Inspector
Net Direct Auto Sales
10.2019 - 08.2022
Maintenance Technician
Liberty Christian School
03.2008 - 10.2019
Sales and System Design
Earmark Car Audio/Marine Division
04.2006 - 03.2008
Some College (No Degree) - Commercial Art/Advertising
University of North Texas
Similar Profiles
Joshua ThielemanJoshua Thieleman
Lead Painter at Net DirectLead Painter at Net Direct
AHMED LAHLOUBAHMED LAHLOUB
Team Leader Auto Finance at Abu Dhabi Islamic Bank (ADIB) Direct Sales Unit Auto FinanceTeam Leader Auto Finance at Abu Dhabi Islamic Bank (ADIB) Direct Sales Unit Auto Finance
Ivan SotoIvan Soto
Sales Executive at Factory Direct Bus Sales / Bird Bus SalesSales Executive at Factory Direct Bus Sales / Bird Bus Sales
Lisa JurgensmeierLisa Jurgensmeier
Laundry Pro at The Mat by Laundry on DemandLaundry Pro at The Mat by Laundry on Demand
Pradeep KumarPradeep Kumar
Cloud Network Engineer at NOV EnergyCloud Network Engineer at NOV Energy