Rick Enss
Parts Specialist
Norborne,Missouri
Summary
- Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
- Knowledgeable Parts Specialist proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
- Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Reliable Parts Specialist bringing 15 years of experience in automotive parts sales and delivery. Friendly and professional demeanor with track record of consistently positive customer feedback.
Overview
20
20
years of professional experience
Work History
Parts Specialist
US Army
, United States
05.1985 - 03.2004
- Served customers in-store and by telephone to answer questions and place orders.
- Issued parts to technicians to complete customers' repairs.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Stocked and managed stock of parts.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Supply Sergeant
US Army
, United Staetes
05.1985 - 03.2004
- Coordinated turn-ins of supplies and equipment for [Number] soldiers.
- Wrote schedules and assigned soldiers to small arms maintenance.
- Organized storage of [Items] worth $[Number].
- Monitored solder welfare upon arrival.
- Prepared unit and organizational supply documentation.
- Oversaw supply requests, accountability and receipts.
- Maintained automated system for tracking group supplies and equipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Heavy Equipment Operator
U.S. Army Active Duty
, United States
05.1982 - 03.2004
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated machining equipment safely with team of operators.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Moved equipment between job locations using truck and trailer.
- Performed preventive maintenance to prolong life of equipment.
Police Detective
Richmond Police Department
Richmond, MO
10.1992 - 03.2004
- Investigated and reported crimes, accidents, offenses and damage to property.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
- Gathered facts from interviews of suspects, witnesses and complainants.
- Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
- Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Collected witness statements and identified persons of interests.
Education
Bachelor of Science - Biblical Studies
Moody Bible Institute
Chicago, IL10.2017
Skills
- Customer Interaction
- Parts Identifications
- Database Management System Software
- Pulling Parts
- Proper Storage Procedures
- Quality Inspection and Control
- Parts Department Support
- Information Cataloging
- Lift Trucks
Timeline
Police Detective
Richmond Police Department
10.1992 - 03.2004
Parts Specialist
US Army
05.1985 - 03.2004
Supply Sergeant
US Army
05.1985 - 03.2004
Heavy Equipment Operator
U.S. Army Active Duty
05.1982 - 03.2004
Bachelor of Science - Biblical Studies
Moody Bible Institute
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