Rick Keil
St Louis,MO
Summary
IT / CAD Manager with over 18 years of experience in IT / CAD management, skilled in using advanced technologies such as MS SQL Server, Autodesk AutoCAD, and REVIT. Proven track record in optimizing IT / CAD infrastructure, from implementing robust network security measures to pioneering innovative custom CAD environments.
Overview
19
19
years of professional experience
Work History
IT Manager
GPA INC
St Louis, MO
05.2020 - 06.2023
- Spearheaded IT operations across 28 stores, ensuring seamless operations
- Implemented scanner/printer integrated PCs, optimizing inventory management
- Introduced Windows SQL Server 2019, boosting data processing efficiency
- Handled all help desk tickets, achieving zero downtime
- Revitalized digital presence with a new website, enhancing online visibility
- Pioneered mobile coupon integration on new website, a retail sector breakthrough.
- Ensured meticulous installation of advanced POS systems and surveillance tech.
- Developed training programs for staff on new systems, boosting team competence.
- Optimized network security by deploying Watchguard firewalls, ensuring data safety.
- Streamlined IT troubleshooting, reducing system recovery time by 30%.
- Implemented cloud-based backup solutions, enhancing data redundancy strategies
IT / CAD / BIM Manager
Ideation Design Group
04.2017 - 12.2019
- Managed and maintained the Windows Server 2017 network and Windows 10 workstations
- Oversaw all updates to CAD systems, both hardware and software
- Standardized workstation licensing for Design and Production Department
- Resolved daily IT Help Desk issues
- Completed 23 Starbuck build-out / remodel projects as Starbucks Contract Manager
- Used Autodesk Revit for 100% of construction documents on every Starbucks project
- Created and maintained firms Revit families, templates & details library
- Oversaw network optimization for enhanced system performance.
- Boosted CAD system efficiency by streamlining software updates.
- Implemented cost-saving licensing strategy for multiple departments.
- Provided reliable IT support, ensuring minimal downtime.
- Enhanced network security, reducing breach risks by 30%.
Solar Designer / IT Technician
Arcadia Solar
Phoenix, AZ
01.2016 - 03.2017
- Designed residential and commercial solar solutions using AutoCad and REVIT
- Installed new server, network equipment, and VoIP phones at new office location
- Managed the firm's Help Desk, providing timely and effective support
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
Assistant Project Manager
Jest Enterprises
Scottsdale, AZ
08.2014 - 12.2015
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Planned, monitored and analyzed project costs to meet financial goals.
- Oversaw complete renovation of a single-family home and several multifamily developments, ensuring project progression as Assistant Project Manager
- Served as liaison between owner and city planning department, facilitating clear communication
- Managed permit acquisition and inspection scheduling, ensuring regulatory compliance
- Conducted daily on-site supervision, ensuring adherence to project timeline and quality standards
- Ensured precision in all project phases from initial site cleanup to final inspections
CAD / IT Manager of Western Region
Xorail
Omaha, NE
09.2009 - 07.2014
- Spearheaded the migration of 500+ engineering workstations, enhancing productivity and efficiency
- Integrated and configured custom MicroStation Interfaces into Bentley ProjectWise Management system, showcasing innovative problem-solving skills
- Established and enforced firm-wide CAD Standards, ensuring consistency and high-quality output
- Provided comprehensive tech support, resolving issues to minimize downtime and maintain productivity
- Developed and executed CAD training, significantly increasing team skill levels and system mastery
CAD Manager
TMAD Taylor & Gaines
Phoenix, AZ
09.2007 - 01.2009
- Managed AutoCAD 2008 upgrade, ensuring staff proficiency through comprehensive training
- Ensured adherence to industry standards in all CAD outputs, resulting in consistent high-quality deliverables for clients.
- Maintained office CAD systems, ensuring optimal performance
- Enhanced office CAD systems, leading to improved drafting efficiency
- Implemented custom upgrades to AutoCAD 2008, elevating design quality
- Collaborated with cross-functional teams for seamless integration of designs, improving overall project quality.
CAD / IT Manager
Sullivan Designs
Phoenix, AZ
05.2004 - 08.2007
- Responsible for all updates, maintenance, and configuration of MS Windows Small Business Edition LAN
- Updated entire firm from AutoCAD 2002 to AutoCAD 2006. Mechanical Desktop, Electrical Desktop and AutoDesk Building 3D licenses used
- Implemented cutting-edge solutions for workstation installations, boosting productivity and user satisfaction
- Provided robust IT support, resolving help desk tickets efficiently to maintain business continuity
- Optimized IT infrastructure by regularly maintaining and updating systems, minimizing downtime
Education
Bachelor of Science - Computer Engineering
Arizona State University
Tempe, AZAssociate of Applied Science - CAD Technology
The CAD Institute
Phoenix, AZSkills
Network Administration
BIM Management
CAD Management
Technical Troubleshooting
Team Development
AutoCAD
Revit
Network Security
Navisworks / BIM 360
Microstation
Projectwise
AEC Drafting & Design
Timeline
IT Manager
GPA INC
05.2020 - 06.2023
IT / CAD / BIM Manager
Ideation Design Group
04.2017 - 12.2019
Solar Designer / IT Technician
Arcadia Solar
01.2016 - 03.2017
Assistant Project Manager
Jest Enterprises
08.2014 - 12.2015
CAD / IT Manager of Western Region
Xorail
09.2009 - 07.2014
CAD Manager
TMAD Taylor & Gaines
09.2007 - 01.2009
CAD / IT Manager
Sullivan Designs
05.2004 - 08.2007
Bachelor of Science - Computer Engineering
Arizona State University
Associate of Applied Science - CAD Technology
The CAD Institute