Rick Keil
St Louis,MO
Summary
IT / CAD Manager with over 18 years of experience in IT / CAD management, skilled in using advanced technologies such as MS SQL Server, Autodesk AutoCAD, and REVIT. Proven track record in optimizing IT / CAD infrastructure, from implementing robust network security measures to pioneering innovative custom CAD environments.
Overview
19
19
years of professional experience
Work History
IT Manager
GPA INC
05.2020 - 06.2023
- Spearheaded IT operations across 28 stores, ensuring seamless operations
- Implemented scanner/printer integrated PCs, optimizing inventory management
- Introduced Windows SQL Server 2019, boosting data processing efficiency
- Handled all help desk tickets, achieving zero downtime
- Revitalized digital presence with a new website, enhancing online visibility
- Pioneered mobile coupon integration on new website, a retail sector breakthrough.
- Ensured meticulous installation of advanced POS systems and surveillance tech.
- Developed training programs for staff on new systems, boosting team competence.
- Optimized network security by deploying Watchguard firewalls, ensuring data safety.
- Streamlined IT troubleshooting, reducing system recovery time by 30%.
- Implemented cloud-based backup solutions, enhancing data redundancy strategies
IT / CAD / BIM Manager
Ideation Design Group
04.2017 - 12.2019
- Managed and maintained the Windows Server 2017 network and Windows 10 workstations
- Oversaw all updates to CAD systems, both hardware and software
- Standardized workstation licensing for Design and Production Department
- Resolved daily IT Help Desk issues
- Completed 23 Starbuck build-out / remodel projects as Starbucks Contract Manager
- Used Autodesk Revit for 100% of construction documents on every Starbucks project
- Created and maintained firms Revit families, templates & details library
- Oversaw network optimization for enhanced system performance.
- Boosted CAD system efficiency by streamlining software updates.
- Implemented cost-saving licensing strategy for multiple departments.
- Provided reliable IT support, ensuring minimal downtime.
- Enhanced network security, reducing breach risks by 30%.
Solar Designer / IT Technician
Arcadia Solar
01.2016 - 03.2017
- Designed residential and commercial solar solutions using AutoCad and REVIT
- Installed new server, network equipment, and VoIP phones at new office location
- Managed the firm's Help Desk, providing timely and effective support
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
Assistant Project Manager
Jest Enterprises
08.2014 - 12.2015
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Planned, monitored and analyzed project costs to meet financial goals.
- Oversaw complete renovation of a single-family home and several multifamily developments, ensuring project progression as Assistant Project Manager
- Served as liaison between owner and city planning department, facilitating clear communication
- Managed permit acquisition and inspection scheduling, ensuring regulatory compliance
- Conducted daily on-site supervision, ensuring adherence to project timeline and quality standards
- Ensured precision in all project phases from initial site cleanup to final inspections
CAD / IT Manager of Western Region
Xorail
09.2009 - 07.2014
- Spearheaded the migration of 500+ engineering workstations, enhancing productivity and efficiency
- Integrated and configured custom MicroStation Interfaces into Bentley ProjectWise Management system, showcasing innovative problem-solving skills
- Established and enforced firm-wide CAD Standards, ensuring consistency and high-quality output
- Provided comprehensive tech support, resolving issues to minimize downtime and maintain productivity
- Developed and executed CAD training, significantly increasing team skill levels and system mastery
CAD Manager
TMAD Taylor & Gaines
09.2007 - 01.2009
- Managed AutoCAD 2008 upgrade, ensuring staff proficiency through comprehensive training
- Ensured adherence to industry standards in all CAD outputs, resulting in consistent high-quality deliverables for clients.
- Maintained office CAD systems, ensuring optimal performance
- Enhanced office CAD systems, leading to improved drafting efficiency
- Implemented custom upgrades to AutoCAD 2008, elevating design quality
- Collaborated with cross-functional teams for seamless integration of designs, improving overall project quality.
CAD / IT Manager
Sullivan Designs
05.2004 - 08.2007
- Responsible for all updates, maintenance, and configuration of MS Windows Small Business Edition LAN
- Updated entire firm from AutoCAD 2002 to AutoCAD 2006. Mechanical Desktop, Electrical Desktop and AutoDesk Building 3D licenses used
- Implemented cutting-edge solutions for workstation installations, boosting productivity and user satisfaction
- Provided robust IT support, resolving help desk tickets efficiently to maintain business continuity
- Optimized IT infrastructure by regularly maintaining and updating systems, minimizing downtime
Education
Bachelor of Science - Computer Engineering
Arizona State University
Tempe, AZAssociate of Applied Science - CAD Technology
The CAD Institute
Phoenix, AZSkills
Network Administration
BIM Management
CAD Management
Technical Troubleshooting
Team Development
AutoCAD
Revit
Network Security
Navisworks / BIM 360
Microstation
Projectwise
AEC Drafting & Design
Timeline
IT Manager
GPA INC
05.2020 - 06.2023
IT / CAD / BIM Manager
Ideation Design Group
04.2017 - 12.2019
Solar Designer / IT Technician
Arcadia Solar
01.2016 - 03.2017
Assistant Project Manager
Jest Enterprises
08.2014 - 12.2015
CAD / IT Manager of Western Region
Xorail
09.2009 - 07.2014
CAD Manager
TMAD Taylor & Gaines
09.2007 - 01.2009
CAD / IT Manager
Sullivan Designs
05.2004 - 08.2007
Bachelor of Science - Computer Engineering
Arizona State University
Associate of Applied Science - CAD Technology
The CAD Institute
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