Summary
Overview
Work History
Education
Skills
Timeline
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Rick Leo

Revere,MA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

22
22
years of professional experience

Work History

Pro Premier Manager

Floor & Decor
Waltham, MA
09.2022 - Current
  • Responsible for business development of Professional contactors, installers and developers.
  • Using grassroots marketing to prospect for new customers and grow existing customers' business, to gain F&D market share as a leading hard surface supplier in the area.
  • Lead in-store team to better serve the Pro customer with friendly and efficient service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Have successfully helped improve Pro sales contribution to overall store sales with double digit increase in the previous two years.

Spirit and Wine Manager

Total Wine & More
Everett, MA
09.2016 - 09.2022
  • Sales manager of $ 25 million retail liquor and wine store.
  • Hiring, training, and development of a team of sales experts.
  • Successfully executed strategies for coordinating and implementing captivating visual displays within the store.
  • Monitored team members' adherence to state and local regulations
  • Achieved all sales KPI targets set by the company.

Store Manager

Bed Bath & Beyond
Somerville, MA
06.2002 - 08.2016
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • In charge of maintaining accurate HR records while actively involved in the recruitment and training process.

Education

Bachelor of Arts - Political Science

Univeristy of Massachusetts
Amherst, MA
06-1985

Skills

  • Staff Training and Development
  • Customer Relationship Management (CRM)
  • Sales management
  • Performance Management
  • Sales Techniques
  • Marketing
  • Key Performance Indicators

Timeline

Pro Premier Manager

Floor & Decor
09.2022 - Current

Spirit and Wine Manager

Total Wine & More
09.2016 - 09.2022

Store Manager

Bed Bath & Beyond
06.2002 - 08.2016

Bachelor of Arts - Political Science

Univeristy of Massachusetts

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Rick Leo