Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rick Neumann

River Falls,WI

Summary

Achieved consistent sales growth at CARQUEST by leveraging upselling strategies and building strong customer rapport. Demonstrated leadership as Yard Foreman at BRG, enhancing team collaboration and operational efficiency. Skilled in problem-solving and customer service, consistently exceeding goals with a goal-oriented mindset. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Counter Salesperson\Delivery Driver

CARQUEST
06.2020 - Current
  • Built strong rapport with customers, fostering loyalty and repeat business.
  • Increased customer satisfaction by providing personalized service and product recommendations.
  • Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
  • Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
  • Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
  • Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
  • Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
  • Assisted in maintaining a well-organized merchandise display for easy customer browsing.
  • Contributed to the achievement of sales targets through consistent performance and proactive selling strategies.
  • Operated light trucks to deliver loads as far as 100 miles from home location.

Yard Foreman\Driver\Customer Sales

Arrow Building Center
06.2008 - 06.2020
  • Improved safety standards by conducting regular inspections and maintaining equipment in optimal condition.
  • Implemented preventative maintenance schedules for equipment, resulting in reduced repair costs and increased longevity of assets.
  • Fostered a culture of continuous improvement, regularly reviewing processes to identify areas for enhancement.
  • Increased productivity, delegating tasks to team members according to their skills and expertise.
  • Loaded and unloaded trucks with loaders, forklifts and other heavy equipment and supervised routine maintenance, inspection and registration to maintain good operating condition.
  • Inspected loading operations for outgoing delivery to comply with shipping specifications, load limits and safety regulations.
  • Ensured timely completion of projects by coordinating and supervising daily tasks for the yard team.
  • Developed emergency preparedness plans to minimize potential risks and ensure rapid response during critical situations.
  • Conducted regular performance reviews for staff members, providing constructive feedback on areas requiring improvement.

Yard Foreman\Driver\Operation Manger

BRG
04.2005 - 05.2008
  • Promoted a positive work culture through consistent employee training programs and performance evaluations.
  • Developed emergency preparedness plans to minimize potential risks and ensure rapid response during critical situations.
  • Maintained smooth operations during peak periods with proactive planning strategies that accounted for seasonal fluctuations in workload.
  • Coordinated activities of field personnel when in yard or between projects to facilitate equipment maintenance, yard organization and clean-up.
  • Collaborated with suppliers and vendors, negotiating favorable terms for materials and services procurement.
  • Enhanced yard efficiency by implementing effective organization and storage systems.
  • Inspected loading operations for outgoing delivery to comply with shipping specifications, load limits and safety regulations.
  • Facilitated communication between departments to ensure seamless workflow for all parties involved.
  • Responded promptly to issues or concerns raised by staff members, fostering a collaborative working environment that prioritized open communication.
  • Implemented preventative maintenance schedules for equipment, resulting in reduced repair costs and increased longevity of assets.
  • Achieved operational excellence by enforcing compliance with industry regulations, company policies, and safety guidelines.

Yard Foreman\Driver\Inventory Detail

Interstate Lumber
01.1991 - 10.2005
  • Responded promptly to issues or concerns raised by staff members, fostering a collaborative working environment that prioritized open communication.
  • Implemented preventative maintenance schedules for equipment, resulting in reduced repair costs and increased longevity of assets.
  • Involved in hiring process and trained newly hired yard personnel on processes and procedures to successfully perform job responsibilities.
  • Ensured timely completion of projects by coordinating and supervising daily tasks for the yard team.
  • Loaded and unloaded trucks with loaders, forklifts and other heavy equipment and supervised routine maintenance, inspection and registration to maintain good operating condition.
  • Streamlined operations with strategic scheduling and allocation of resources, reducing downtime for staff.
  • Coordinated activities of field personnel when in yard or between projects to facilitate equipment maintenance, yard organization and clean-up.
  • Promoted a positive work culture through consistent employee training programs and performance evaluations.
  • Ensured proper handling of hazardous materials by training employees on safe practices following regulatory guidelines.
  • Achieved operational excellence by enforcing compliance with industry regulations, company policies, and safety guidelines.
  • Developed emergency preparedness plans to minimize potential risks and ensure rapid response during critical situations.

Education

River Falls High School
River Falls, WI

Skills

Quick Learner

Goal-oriented mindset

Upselling strategies

Building rapport

Teamwork and Collaboration

Customer Service

Problem-Solving

Honest and Dependable

Friendly and Helpful

Product Demonstration

Timeline

Counter Salesperson\Delivery Driver

CARQUEST
06.2020 - Current

Yard Foreman\Driver\Customer Sales

Arrow Building Center
06.2008 - 06.2020

Yard Foreman\Driver\Operation Manger

BRG
04.2005 - 05.2008

Yard Foreman\Driver\Inventory Detail

Interstate Lumber
01.1991 - 10.2005

River Falls High School

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Rick Neumann