Rick Reyes
Oceanside,CA
Summary
Dedicated and results-driven recent business college graduate with a Bachelor's degree in marketing. Eager to launch a dynamic career in sales, leveraging a solid academic foundation and a proactive approach to achieving targets. Possessing a strong understanding of sales strategies, customer relationship management, and market analysis, I am eager to contribute fresh insights and a passion for building meaningful client connections. Adept at effective communication, adaptable problem-solving, and leveraging technology to enhance sales processes. Seeking a position where I can apply my academic knowledge, enthusiasm, and interpersonal skills to drive revenue growth and establish a successful career in sales.
Overview
3
3
years of professional experience
Work History
Assistant Valet Manager
Reef Parking
06.2023 - Current
- Oversee daily valet operations, ensuring adherence to service standards and safety protocols.
- Resolved customer complaints or problems to decrease escalation issues to corporate.
- Lead and motivate valet team, handling training, scheduling, and performance management.
- Provide exceptional customer service, addressing inquiries, concerns, and special requests.
- Manage vehicle handling processes, emphasizing safety and maintaining a well-organized parking area.
- Collaborate with hotel departments for event coordination and seamless guest experiences.
Sales Associate
Sunce Winery And Vineyard
01.2022 - 05.2023
- Provide exceptional customer service, conducting wine tastings and educating customers on Sunce Winery's products.
- Actively promote and sell wines, wine club memberships, and merchandise, achieving and exceeding sales targets.
- Manage inventory, restock displays, and ensure an organized and visually appealing sales environment.
- Assist in organizing winery events and participate in off-site promotional activities.
- Process sales transactions accurately using the POS system, handle cash, and maintain compliance with alcohol regulations.
- Continuously update knowledge on Sunce Winery's products, events, and industry trends.
Server
Heirloom Cafe
02.2021 - 01.2022
- Provide exceptional customer service, ensuring a positive dining experience.
- Drive sales through proactive upselling and personalized recommendations.
- Effectively communicate with customers, addressing inquiries and enhancing satisfaction.
- Collaborate with kitchen and bar staff for efficient order fulfillment.
- Promote and participate in events to boost sales and customer engagement.
- Handle cash transactions accurately and build customer rapport.
- Participate in training programs to enhance service and sales skills.
Education
Bachelor of Science - Business Administration
Sonoma State University
Rohnert Park, CA05.2023
Skills
- Communication Skills
- Interpersonal Skills
- Adaptability
- Resilience
- Problem-Solving
- Time Management
- Team Collaboration
- Customer Focus
- Motivation
- Relationship Building
- Market Research
Timeline
Assistant Valet Manager
Reef Parking
06.2023 - Current
Sales Associate
Sunce Winery And Vineyard
01.2022 - 05.2023
Server
Heirloom Cafe
02.2021 - 01.2022
Bachelor of Science - Business Administration
Sonoma State University
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