Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rickay Hall

Asheville,NC

Summary

Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Overview

11
11
years of professional experience
8
8
years of post-secondary education

Work History

Produce Clerk

Harris Teeter
02.2022 - Current
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Recorded sales information on database to enable tracking history and maintain accurate records.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Customer service excellence
  • Phone duties (customer orders, venders)
  • Collaborated with store management to align with objectives and provide quality produce.

Administrative Assistant

Buncombe County Health And Human Services
09.2019 - 11.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Insurance data entry / billing
  • Data entry / records entry

Pharmacy Technician

Walgreen's Pharmacy
03.2018 - 05.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Team Lead

McDonald's
01.2013 - 01.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Adjusted equipment to meet different productivity levels.

Education

Bachelor of Science - Biology

University of North Carolina At Greensboro
Greensboro, NC
08.2016 - 05.2024

High School Diploma -

Johnson County Middle College High School
Smithfield
05.2016

Skills

  • Clerical Support
  • Data Entry
  • Excel Spreadsheets
  • Data Collection
  • Document Preparation
  • Strong Problem Solver
  • Insurance Processing
  • Appointment Scheduling
  • Paperwork Processing
  • Conflict Mediation
  • Team Development
  • Administrative Support

Timeline

Produce Clerk

Harris Teeter
02.2022 - Current

Administrative Assistant

Buncombe County Health And Human Services
09.2019 - 11.2021

Pharmacy Technician

Walgreen's Pharmacy
03.2018 - 05.2020

Bachelor of Science - Biology

University of North Carolina At Greensboro
08.2016 - 05.2024

Team Lead

McDonald's
01.2013 - 01.2017

High School Diploma -

Johnson County Middle College High School

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Rickay Hall