Rickay Hall
Asheville,NC
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Produce Clerk
Harris Teeter
02.2022 - Current
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Recorded sales information on database to enable tracking history and maintain accurate records.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Customer service excellence
- Phone duties (customer orders, venders)
- Collaborated with store management to align with objectives and provide quality produce.
Administrative Assistant
Buncombe County Health And Human Services
09.2019 - 11.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Insurance data entry / billing
- Data entry / records entry
Pharmacy Technician
Walgreen's Pharmacy
03.2018 - 05.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Team Lead
McDonald's
01.2013 - 01.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Adjusted equipment to meet different productivity levels.
Education
Bachelor of Science - Biology
University of North Carolina At Greensboro
Greensboro, NC 08.2016 - 05.2024
High School Diploma -
Johnson County Middle College High School
Smithfield05.2016
Skills
- Clerical Support
- Data Entry
- Excel Spreadsheets
- Data Collection
- Document Preparation
- Strong Problem Solver
- Insurance Processing
- Appointment Scheduling
- Paperwork Processing
- Conflict Mediation
- Team Development
- Administrative Support
Timeline
Produce Clerk
Harris Teeter
02.2022 - Current
Administrative Assistant
Buncombe County Health And Human Services
09.2019 - 11.2021
Pharmacy Technician
Walgreen's Pharmacy
03.2018 - 05.2020
Bachelor of Science - Biology
University of North Carolina At Greensboro
08.2016 - 05.2024
Team Lead
McDonald's
01.2013 - 01.2017
High School Diploma -
Johnson County Middle College High School