Rickeeta Adams
Brookhaven,PA
Summary
Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.
Overview
11
11
years of professional experience
Work History
Service Representative
Thompson safety
Sharon Hill, Pennsylvania
04.2025 - 09.2025
- Assisted customers with safety equipment inquiries and product selections.
- Processed orders and maintained accurate inventory records.
- Managed customer accounts and resolved service issues effectively.
- Collaborated with team members to enhance overall service quality.
District Manager
Premium Retail Services
Philadelphia, USA
12.2023 - 06.2024
- Led cross-functional teams to enhance retail execution and store performance.
- Trained and mentored team members on best practices in customer engagement.
- Developed strategic plans to optimize product placement and inventory management.
Field Market Representative
BDS Connected Solutions
09.2021 - 03.2022
- Promoted brand awareness through engaging product demonstrations and events.
- Collaborated with team members to optimize in-store marketing strategies.
- Conducted market research to identify consumer preferences and trends.
- Developed strong relationships with retail partners to enhance collaboration efforts.
Field Market Representative
T-ROC
10.2017 - 06.2020
- Assisted in inventory management and product replenishment processes.
- Provided feedback to management on customer interactions and product performance.
- Developed strong relationships with retail partners to enhance collaboration efforts.
- Utilized digital tools for reporting sales activities and market insights.
Field Market Representative
2020 Companies
Philadelphia, USA
04.2014 - 06.2016
- Provided technical support to customers regarding use of products and services offered by the company.
- Identified target audiences for marketing campaigns and initiatives.
- Assessed pricing structures to maximize profitability on sales transactions.
- Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
Education
Chester Highschool
Chester, PaBachelor's Degree - Sports & Leisure Studies
Kutztown University of Pennsylvania
Skills
- Market analysis
- Sales strategy
- Retail operations
- Data entry
- Technical support
- Customer relations
Skills
Technical support , Operations and Administration, Communication & Collaborations, Customer Service Support
Timeline
Service Representative
Thompson safety
04.2025 - 09.2025
District Manager
Premium Retail Services
12.2023 - 06.2024
Field Market Representative
BDS Connected Solutions
09.2021 - 03.2022
Field Market Representative
T-ROC
10.2017 - 06.2020
Field Market Representative
2020 Companies
04.2014 - 06.2016
Chester Highschool
Bachelor's Degree - Sports & Leisure Studies
Kutztown University of Pennsylvania