Rickey Higgins

Diagnose and repair RV systems, ensuring optimal performance and safety for customers

Maintain accurate service records

Assist customers with product knowledge and service inquires to enhance satisfaction

Executed routine maintenance tasks on RVs to ensure compliance with safety standards

Collaborated with team members to streamline repair processes and improve efficiency

Conducted thorough inspections of RVs to identify potential issues

Explained diagnostic findings to customers and outlined repair or service options

Installed new equipment and explained operation an routine maintenance

Deliver travel trailers to various locations

Replace/Repair flooring, electrical and roofs

Supervised technicians

Diagnosed and repaired electrical, plumbing and mechanical systems in recreational vehicles

Conducted routine maintenance checks, identifying potential problems Collaborated with team members ti improve service efficiency and customer satisfaction

Trained junior technicians on best practices for RV/travel trailer repairs and safety protocols

Promoted long-term customer loyalty by offering personalized recommendations on RV/travel trailers maintenance and repair schedules

Contributed to company growth by actively participating in trade shows as a knowledgeable representative promoting services offered

Diagnosed and repaired RV/travel trailer systems, ensuring optimal performance and safety

Collaborated with team members to streamline repair processes, enhancing overall service efficiency

Provided exceptional customer service by explaining repairs and maintenance procedures clearly to clients

Installed new equipment and explained operation and routine maintenance protocols to customers

Operated and maintained landscaping equipment to ensure optimal performance and safety (Child Playgrounds included)

Conducted routine inspections of grounds/playgrounds/buildings to identify maintenance needs/safety hazards and prevent issues

Trained new staff on equipment use, safety protocols, and maintenance best practices

Remodeled buildings to specifications

Maintained up-to-date on the ADA requirements

Installed ADA equipment: including doors, ramps, and handrails

Repaired/Replaced minor electrical as needed

Demonstrated attention to detail in all aspects of work, resulting in consistently high-quality results

Facilitated successful installation of pathways, benches, or signage as directed by management

Communicated effectively with supervisors regarding facility needs or potential improvements in process or equipment usage

Adhered to company policies and procedures while delivering exceptional service levels

Performed seasonal tasks such as leaf collection to maintain safe waking surfaces throughout the year