Operations management professional with strong expertise in streamlining processes, optimizing resources, and driving results. Proven ability to lead cross-functional teams, adapt to changing needs, and implement strategic initiatives. Skilled in project management, process improvement, and vendor relations. Known for fostering collaboration, reliability, and achieving targets.
Overview
16
16
years of professional experience
Work History
Operations Program Manager
Digital Video Group, Inc.
Ashland, VA
08.2023 - 10.2025
Ensure the coordination of the supply chain functions to meet schedule, cost, and quality targets throughout project life cycles.
Manage capacities of supply chain to support project deliverables, including materials, tooling, people resources, installation, and services support.
Leverage data to prioritize and drive day-to-day actions within DVG and with outsourced partners for supply chain-related activities.
Challenge and drive internal partners’ operational and technical teams for continuous improvement.
Head of Procurement Department.
Works with Sales Team and Engineering Team to make sure that jobs are completed within contract schedule for customer needs.
Knowledge of using Virginia Information Technologies Agency (VITA) and Virginia Association of State College and University Purchasing Professionals (VASCUPP).
Manage process and material readiness for production builds, support material for engineering builds.
Coordinate implementation of change orders (ECOs, and MCOs) and related impacts.
Identify operations’ anomalies and drive resolution with cross-functional partners.
Integrate SOP processes with purchasing, finance, suppliers, and outsource partners to ensure demand and incoming supply is aligned and communicated throughout the organization.
Consolidate and log basis of materials (BOM) cost and process readiness updates routinely to multiple internal teams to highlight risk, root cause, and coordinate action plans between sales, engineering, and operational units.
Drive solutions and mitigate problems: develop clear problem statements, project requirements, milestone schedules, and documentation to support decision-making and implementation.
Reach out to vendor contacts to obtain favorable and timely deliveries as well as the best possible pricing.
Effectively manage dependencies and handoffs and optimize schedules accordingly.
Tracking and communicating integrated program schedules, data integration, tracking of financial and quality performance, and implementation of corrective actions for operations related areas of program responsibility.
Solicit and organize pricing, lead times, and availability from manufacturers and distributors.
Collaborate with internal proposal teams to ensure timely submission of quotes and bid packages.
Familiarity with FAR, DFARS, or federal procurement processes.
Maintain and strengthen vendor and supplier relationships, ensuring ongoing support for pricing strategies and product updates.
Led cross-functional teams to enhance operational efficiency and streamline project delivery.
Managed project timelines, ensuring alignment with organizational goals and stakeholder expectations.
Collaborated with IT teams to integrate new software solutions for improved project tracking and reporting.
Procurement Officer
Prince William County Government
Woodbridge, VA
03.2023 - 08.2023
Provide procurement guidance to preserve the integrity of the procurement process.
Leads the formal solicitation process on behalf of the Department of Fire and Rescue (DFR) career and volunteer personnel.
Review procurement transactions for compliance.
Serves as the department's primary procurement resource.
Develop effective professional relationships to build teamwork and trust.
Acting as liaison between DFR Logistics and the Prince William County Government (PWCG) Procurement.
Track and analyze contract requirements, product specifications, and compliance needs.
Understands the DFR procurement cycles to ensure the department has the goods and services it requires to serve the citizens of Prince William County.
Work with DFR leadership through the grey area between departments to ensure a continuity of services.
Reviews, analyzes, and approves procurement requisitions in Mobius (Prince William County Government chosen ERP system).
Demonstrates ability for attention to detail supporting an agency where specifications and standards are exact.
Familiarity with FAR, DFARS, or federal procurement processes.
Negotiates awards, administers annual contracts and agreements, documents vendor performance, and authorizes change orders.
Provide procurement guidance to local government departments in Virginia.
Knowledge of Fire and Rescue systems.
Maintain centralized tracking of contract start dates, end dates, renewal option, notice periods and Prince William County Government timelines.
Partner with Finance and Contract Operations to maintain an accurate, up to date catalog of products charged to government contracts.
Prepare and compile renewal documentation, approvals and required inputs.
Ensure final renewal determinations (renew, amend, re-compete, terminate) are recorded accurately in contract systems.
Develop, document and maintain SOPs for procurement and supplier management administrative processes.
Coordinate renewal activities across Procurement, Relationship Managers, Legal, Finance, Contract Operations, and Business Owners.
Public Safety Assistant & Quartermaster
Metropolitan Washington Airports Authority
Arlington, VA
10.2017 - 03.2023
Monitors inventory levels of uniforms, equipment and other items for Police, Fire and Rescue, Public Safety Communications and Traffic Control Officers to ensure stock is available and in good working order, as needed. Checks quantities of items in storage against inventory count documents.
Serves as Contracting Officer’s Technical Representative (COTR) for uniform and designated items for Public Safety; orders all required uniforms and equipment through the appropriate requisition processes.
Manages the P Card budget, in compliance with established Airports Authority guidelines and within budget.
Perform purchasing for all Police, Fire and Rescue and Public Safety Communications.
Develop and prepare contract award recommendations for review and approval.
Review analysis of quotes, bids and proposals received in response to formal solicitations.
Receives warehouse items, and non-stock Purchase Order items. Assists in unloading delivery trucks and inspects, verifies and compares items received against vendor packing slips and purchase orders.
Enters information about items received into the automated system; unpacks, sorts and stores items in assigned locations, to ensure items are securely and efficiently stored.
Ensures location and stock number labels are correctly affixed and readable.
Receives and bar codes property items as identified by the Property Control Officer.
Responsible for Fleet Management
Perform basic procurement and budgeting functions and perform basic analyses of data and information and make recommendations.
Issues warehouse stock items, deliveries or processes pick up of times to users, obtaining authorized signatures. Maintains warehouse documentation.
Shipping and receiving.
Pick-ups and Deliveries.
Reach out to vendor contacts to obtain favorable and timely deliveries as well as the best possible pricing.
Answers questions on the status of orders and backlogged items.
Plans and schedules for delivery of items and/or material/parts needed for emergency repairs.
Prepare and assemble reports, narratives, charts and graphs for use in justifications and presentation of procurement practices.
Resolves minor over or under receipts with vendors, refers to major discrepancies to purchasing agents and prepares shipments to vendors for return or maintenance.
Inventory Control.
Perform rebidding actions prior to the expiration of existing term contracts.
Develop training materials and provide instruction to internal and external users who participate in the procurement processes.
Commercial Warehouse Supervisor
Hilldrup Moving & Storage
Capitol Heights, MD
08.2015 - 08.2017
Responsible for the efficient completion of daily activities of the commercial warehouse.
Maintains all housekeeping procedures.
Direct supervisor of warehouse employees in the conduct of the day’s warehouse activities.
Assists the Commercial Operations Manager with evaluation of warehouse personnel.
Provide personnel training.
POC to all commercial customers.
Provide Sales Orders for all commercial customers.
Provide Purchase Orders for all commercial customers.
Parts research.
Vendor research.
Fleet Management.
Provide Invoicing for all commercial customers.
Reach out to vendor contacts to obtain favorable and timely deliveries as well as the best possible pricing.
Assign and review work; and select, train, and evaluate staff, also provide guidance to staff in the formulation and implementation of long-range comprehension, and job projects or policies, as well as the development of a variety of upcoming projects.
Perform all Quality Assurance QA on all incoming shipments and outgoing shipments.
Perform infrastructure related studies, interpret and apply applicable ordinances, rules and regulations; develop and manage a project budget; and maintain records and prepare related reports and correspondence.
Responsible for developing, updating, and/or reviewing and providing comments on all logistics-related documentation (e.g., Life Cycle Sustainment Plan, Logistics Requirement and Funding Strategy).
Dispatching of Drivers and movers for daily pick-ups or deliveries.
Responsible for the Fleet Management Program.
Inventory Control.
Analyzes department operations and storage layout and revises as needed for maximum effectiveness.
Directs shipping and receiving efforts to ensure timely processing.
Inventory Control.
Analyzes department operations and storage layout and revisions as needed for maximum effectiveness.
Directs shipping and receiving efforts to ensure timely processing.
Senior Logistician
Gateway Ventures Inc.
Upper Marlboro, MD
07.2009 - 07.2015
Assist planning and engineering review work for military systems.
Create databases for the military for systems purchased for the military.
Assist engineers on the planning, design and creative process for systems for the military.
Assist engineers with drawings, Bill of Materials BOM’s and cost effectiveness of systems.
Support military troops in programming and troubleshooting of robots used in theatre or training procedures.
Research any parts used for upcoming systems for cost, discrepancies, or any obsolete parts.
Purchasing all parts used for systems.
Manages the P Card budget, in compliance with established Federal Government guidelines and within budget.
Assign and review work; and select, train, and evaluate staff, also provide guidance to staff in the formulation and implementation of long-range comprehension, and engineering projects or policies, as well as the development of a variety of upcoming projects.
Perform all Quality Assurance QA on returned robots back from theatre or training.
Shipping and Receiving…CONUS and OCONUS
Perform infrastructure related studies, interpret and apply applicable ordinances, rules and regulations; develop and manage a project budget; and maintain records and prepare related reports and correspondence.
Responsible for developing, updating, and/or reviewing and providing comments on all logistics-related documentation (e.g., Life Cycle Sustainment Plan, Logistics Requirement and Funding Strategy).
Perform acquisition logistics tasks, including performing life cycle supportability analyses, developing and reviewing integrated logistics support plans, solicitation documentation, and establishing maintenance and support concepts.
Conduct Purchase Orders.
Armed Forces Supply Management.
Diminishing Manufacturing Sources and Material Shortages Analyst (DMSMS)
Foreign Military Sales Analyst (FMS).
Conduct independent interviews and data analysis regarding moderately complex issues or procedures, prepare and conduct briefing or presentations.
Analyze product plans and project objectives, provide tracking and status reports, provide support for ensuring distribution and delivery of commitments, contribute to the Design-Build-Sustain process for arrangements, system configuration, access and removal, maintenance-design impacts, supply support, facilities planning, component engineering, and other areas of logistical management.
Organize and account for non-programs of record equipment and develop a plan and strategy for the organization and accountability of non-standard equipment.
Experience with item management, including tracking and managing robotic equipment.
Produce status metrics on supplies ordered and equipment on hand.
Education
Drafting Major
Los Angeles Harbor Junior College
Wilmington, CA
05-1990
High School Diploma - undefined
Howard High School
Chattanooga, TN
05-1989
Skills
High-quality interpersonal skills; strong negotiation, analytical, and problem-solving skills
Excellent communication skills Ability to lead and motivate others to get the job done… correctly… the first time
Strong knowledge of DoD and EOD supply systems, procurement policies and procedures; experience in collection compilation, analysis, investigation, research or application of logistics, maintenance, acquisition of supportability data and information
Operations Manager/Administrative Case Manager /Program Director/ HR Manager at Lifespan Home Care/Disability Services of the SouthwestOperations Manager/Administrative Case Manager /Program Director/ HR Manager at Lifespan Home Care/Disability Services of the Southwest