Rickey Watkins
Gloucester,VA
Summary
Energetic Sales Representative offering demonstrated success in identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs, and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
I am certified in First Aid/CPR/AED. As well as well-trained to follow emergency protocols and give cohesive, clear directions to patrons. Firm yet gentle enforcer of rules and known for quickly addressing issues.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Sundays Sun Spa Shop
05.2022 - 07.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Lifeguard
Signature Pools Managemnet
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Detailed safety rules and procedures regarding activities for customers and guests.
- Completed basic maintenance and repairs to keep pools functioning properly.
Personal Care Assistant
Virginia Health Services
01.2020 - 04.2021
- Assisted with daily living activities, running errands, and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean personal areas and prepared healthy meals to support client's nutritional needs.
Cashier
Kroger
05.2019 - 08.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Healthcare Administration
Radford University
Radford, VA06.2025
Skills
- Hazard Detection
- Leadership Qualities
- Brand Promotion
- Strategic Planning
- Team Collaboration
- Interpersonal communication skills
- Customer Relations
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Sales Presentations
- Payment Processing
- Inventory and Stocking
Certification
- First Aid/CPR Certified
Affiliations
- Healthcare Finacial Management Association
Timeline
Sales Representative
Sundays Sun Spa Shop
05.2022 - 07.2024
Lifeguard
Signature Pools Managemnet
05.2021 - 08.2021
Personal Care Assistant
Virginia Health Services
01.2020 - 04.2021
Cashier
Kroger
05.2019 - 08.2019
Bachelor of Science - Healthcare Administration
Radford University
- First Aid/CPR Certified
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