Hi, I’m
Rickey "Chad" Lankford
Sales
Winter Springs,FL
Summary
Motivated, hardworking and passionate individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Highley organized professional. Stays calm under pressure.
Overview
9
years of professional experience
Work History
3MG SOLUTIONS
Roofing Salesperson
10.2022 - Current
Job overview
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Total Home Roofing
Roofing Salesperson
08.2020 - 10.2022
Job overview
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Achieved or exceeded company-defined sales quotas.
Central Florida YMCA
Program Director
01.2016 - 06.2020
Job overview
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Provided ongoing direction and leadership for program operations.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Developed and implemented marketing strategies to promote program awareness and participation.
Central Florida YMCA
Youth Sports Director
09.2014 - 01.2016
Job overview
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
Education
East Carolina UniversityGreenville, NC
Bachelor of Science from Health And Fitness
2014
East Carolina UniversityGreenville, NC
Associate of Arts from Business Administration
2014
Skills
- Inspect Roofs
- Advertising Techniques
- Problem-Solving Strengths
- Post-Sales Support
- Professional Development
- Upselling Techniques
- Persuasive Negotiations
- Personnel Supervision
- Child Development
- Strategic Leadership
- Dependability and Cooperation
- Customer Service
- Inside and Outside Sales
- Lead Follow-Up
- Program Leadership
- Task Delegation
- Strategic Planning
Accomplishments
Earned the prestigious Eagle Scout rank that only 4% of Boy Scouts achieve. Selected into the Order of the Arrow (OA) by my peers as a scout who best exemplifies the ideals of scouting.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Roofing Salesperson
3MG SOLUTIONS
10.2022 - Current
Roofing Salesperson
Total Home Roofing
08.2020 - 10.2022
Program Director
Central Florida YMCA
01.2016 - 06.2020
Youth Sports Director
Central Florida YMCA
09.2014 - 01.2016
East Carolina University
Bachelor of Science from Health And Fitness
East Carolina University
Associate of Arts from Business Administration
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