Rickhi Goodwin
Fairfield,IA, Iowa
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Adaptable [Job Title] accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Fast Food Worker
Buffalo Wild Wings
Cincinnati, OH
05.2022 - 01.2023
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Trained newly hired employees on routine tasks and customer service.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Processed orders on POS system and accepted cash and charge payments.
- Assisted with preparing salads and cold food items.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Completed milkshakes and ice cream desserts for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Mail Handler
USPS
Sharonville, OH
02.2021 - 07.2022
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Maintained customer satisfaction by responding to customer inquiries and complaints.
- Monitored performance of all processing machines to identify and address any operational issues.
- Maintained high level of confidentiality with mail items in line with regulations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Upsold postal services like insurance and tracking.
- Performed routine preventive maintenance on sorting machines and removed envelope jams.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Maintained clean and organized mail room to promote safety and efficiency.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Used automated mail processing equipment to sort and collate mail.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Utilized physical strength to move mail and packages of varying sizes and weights.
Fast Food Worker
Jimmy John's Gourmet Sandwiches
Cincinnati, OH
01.2016 - 01.2020
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Trained newly hired employees on routine tasks and customer service.
Education
High School Diploma -
05.2021
Skills
- Critical Thinking
- Customer Loyalty
- Culinary Knowledge
- Late-Night Shift Availability
- Cutting Techniques
- Ingredient Inspection
- Inventory Rotation
- Food Running
- Health and Safety Standards
- Cleaning and Sanitation
- Money Handling
- POS Systems
- Fast and Efficient Service Worker
- Food and Beverage Service
- Quality Assurance and Control
- Reliable Team Worker
- Hospitality and Accommodation
- Drive-Thru Operation
- Restaurant Operation
- Food Packaging and Labeling
- Ingredient and Food Preparation
- Training and Motivation
- Sweep Floors
- Employee Training and Supervision
- Expo and Line Support
- Serve Customers
- Seating and Table Management
- Kitchen Safety Standards
- Preventing Food Spoilage
- Handling Complaints
- Portion Sizes
- Restock Shelves
- Teamwork and Collaboration
- Carbonated Beverage Dispenser Cleaning and Maintenance
- Station Preparation
Timeline
Fast Food Worker - Buffalo Wild Wings
05.2022 - 01.2023
Mail Handler - USPS
02.2021 - 07.2022
Fast Food Worker - Jimmy John's Gourmet Sandwiches
01.2016 - 01.2020
Princeton High School - High School Diploma,