Ricki Golden
Dodd City
Summary
Adept and compassionate Phlebotomist with extensive experience at Texoma Medical Center, excelling in blood collection techniques and patient comfort management. Demonstrated mastery in specimen processing and a proven track record in improving patient cooperation during procedures. Skilled in mentoring staff, ensuring adherence to health and safety protocols. Achieved a 98% patient satisfaction rate through exceptional service and care.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Department of Veterans Affairs
Bonham
05.2023 - Current
- Adhered to HIPAA guidelines regarding patient privacy.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Provided assistance to clinical staff during patient visits.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Followed all safety protocols when handling hazardous materials.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Processed samples accurately and efficiently.
Phlebotomist
Texoma Medical Center
Denison
09.2019 - 05.2023
- Adhered to HIPAA guidelines regarding patient privacy.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Collaborated with laboratory personnel to resolve specimen issues.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Followed all safety protocols when handling hazardous materials.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Used heel and finger stick methods to obtain blood from capillaries.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Interacted with patients to gather and record data prior to blood draws.
- Handled special collection procedures, including therapeutic phlebotomy and drug testing.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Assisted in the training and mentoring of new phlebotomy staff.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Skills
- Blood collection techniques
- Specimen processing
- Patient interaction
- Equipment sterilization
- Patient comfort management
- Team collaboration
- Mentoring staff
- Customer service
- Attention to detail
- Butterfly needle technique
- Syringe method
- Venipuncture expertise
- Geriatric phlebotomy
- Skin puncture
- Health and safety
- Patient preparation
- Order of draw
- Specimen preparation
- Specimen collection and storage
- Blood culture collection
- Sample storage
- Venipuncture
- HIPAA
- Sample labeling
- Medical terminology
- Blood collection
- Laboratory procedures understanding
- Patient confidentiality
- Specimen handling
- Therapeutic phlebotomy
- Patient care
- Sanitation and sterilization
Timeline
Phlebotomist
Department of Veterans Affairs
05.2023 - Current
Phlebotomist
Texoma Medical Center
09.2019 - 05.2023