Location Preference
On-SiteLocation: 1203 Treetop Village Dr, MOSt Louis, MOBallwin, MO
Open to relocation: Yes
Rickie Blair
Manager At AAmco For 12 Years
Ballwin,MO
Work Preference
Summary
Dynamic service professional with a proven track record at AAMCO Transmissions, excelling in technical troubleshooting and employee training. Recognized for enhancing operational efficiency and fostering team collaboration, I consistently deliver high-quality service while maintaining compliance with regulations. Committed to continuous improvement and achieving organizational goals through effective leadership and communication.
Overview
21
21
years of professional experience
Work History
Service May
AAMCO Transmissions
01.1998 - 02.2019
- Excellent communication skills, both verbal and written.
- Assisted in diagnosing transmission issues using specialized diagnostic equipment.
- Executed repairs on various vehicle systems, enhancing performance and reliability.
- Documented service details accurately in management software for tracking purposes.
- Trained new staff on repair techniques and shop procedures to improve team efficiency.
- Implemented inventory management practices to optimize parts availability and reduce delays.
- Developed comprehensive training materials for new recruits, expediting their integration into the team's workflow efficiently.
- Fostered strong relationships with civilian contractors by providing reliable support services when required.
- Mentored junior servicemen, improving their technical skills and overall job performance.
- Received numerous commendations for outstanding performance in both individual tasks and collective efforts as part of a cohesive unit.
- Maintained strict compliance with environmental regulations while managing waste disposal processes.
- Enhanced team efficiency by streamlining maintenance procedures and implementing a preventive maintenance schedule.
- Boosted morale within the unit through open communication channels and by fostering a positive work environment.
Education
High School Diploma -
Pacific High School
Pacific, MO08.1978
Skills
Work order processing
Customer service
Critical thinking
Reliable and responsible
Employee training and development
Customer service management
Time management
Conflict resolution
Goal oriented
Workflow management
Team collaboration and leadership
Trustworthy and honest
Employee relations
Quality assurance
KPI monitoring
Workplace safety
Documentation and reporting
Crew leadership
Office administration
Outgoing and energetic
Employee supervision
Service scheduling
Operational efficiency
Work Planning and Prioritization
Staff motivation
New employee hiring
Policy and procedure enforcement
Service quality management
Service documentation
Staff management
Goal setting
Technical troubleshooting
Estimating and quoting
Continuous improvement
Inventory management
Risk management
Cost estimates
Service and parts teams management
Quality control
Interpersonal relationships
Project management
Coaching and mentoring
Technical support
Preventive Maintenance
Staff training and development
Shift scheduling
Staff supervision
Service order flow
Schedule management
Supply ordering
Budget control
Regulations compliance
Performance evaluations
Revenue generation
Upselling
Leadership development
Multiple priorities management
Task delegation
Regulatory compliance
Sales support
After-sales support
Process implementation
FLUENT IN LANGUAGE
Project planning
ASE certification
Accomplishments
When I took the store it was doing $630,000.00 per year. My third year we do 1.23 million
Timeline
Service May
AAMCO Transmissions
01.1998 - 02.2019
High School Diploma -
Pacific High School