Rickiea Finney
Charlotte,NC
Summary
Adept at ensuring passenger safety and satisfaction, leveraged my defensive driving and exceptional customer service skills across roles at Charlotte Area Transit System and other employers. Achieved a record of zero accidents, underscoring commitment to safety and operational excellence. Maintained rigorous vehicle inspections, contributing to a reliable and efficient transit experience.
Professional with experience in public transportation, prepared for role of Transit Bus Operator. Demonstrates strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and schedules. Skilled in safe driving practices, customer service, and route management. Highly valued for punctuality, problem-solving, and effective communication.
Offering dependable and courteous attitude, eager to learn and grow in transit environment. Brings basic understanding of public transportation systems and ability to quickly adapt to new routes and schedules. Ready to use and develop navigation and customer service skills.
Overview
24
24
years of professional experience
Work History
Transit Bus Operator
Charlotte Area Transit System
01.2024 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Transported customers to and from,
- Inspected bus for any mechanical issues before departure.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Owner/Operator Truck Driver
PreciousTruckingLLC/PreciousTransportLLC
07.2020 - 12.2023
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Transit Bus Operator
Hampton Roads Transit
05.2006 - 10.2011
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
School Bus Driver
Portsmouth Public Schools
09.2000 - 04.2006
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
Education
Class A Commerical Driver License -
Trans Tech Truck Driving School
Newton NC05.2019
Certificate - Human Services
Thomas Nelson Community College
Hampton, VA06.2014
GED -
Portsmouth Adult Education
Portsmouth, VA07.2011
Skills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
Punctuality
CDL license
Critical thinking
Problem-solving
Clean MVR
Timeline
Transit Bus Operator
Charlotte Area Transit System
01.2024 - Current
Owner/Operator Truck Driver
PreciousTruckingLLC/PreciousTransportLLC
07.2020 - 12.2023
Transit Bus Operator
Hampton Roads Transit
05.2006 - 10.2011
School Bus Driver
Portsmouth Public Schools
09.2000 - 04.2006
GED -
Portsmouth Adult Education
Class A Commerical Driver License -
Trans Tech Truck Driving School
Certificate - Human Services
Thomas Nelson Community College
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