Rick Ritesh Laliwala
Acworth,GA
Summary
Dynamic professional with extensive experience in seafood and produce management. Skilled in training and mentoring teams to enhance customer service and operational efficiency. Committed to implementing innovative inventory strategies to reduce waste and maximize profitability.
Results-driven Seafood Manager with expertise in inventory control, waste reduction, and team leadership. Proven track record in enhancing customer service and driving sales through effective marketing initiatives.
Overview
36
36
years of professional experience
Work History
Seafood Manager
Kroger
Woodstock, GA
05.2022 - 10.2025
- Managed seafood department operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on product knowledge and customer service techniques.
- Developed inventory management strategies to optimize stock levels and reduce waste.
- Implemented promotional displays to enhance product visibility and drive sales growth.
Assistant Produce Manager
Kroger
Woodstock, GA
09.2007 - 05.2022
- Supervised produce department operations, ensuring compliance with quality standards and freshness guidelines.
- Trained and mentored staff on effective inventory management practices and customer service techniques.
- Collaborated with suppliers to enhance product selection and maintain competitive pricing strategies.
- Implemented merchandising displays to maximize product visibility and drive customer engagement.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
Manager
Subway
Acworth, GA
04.1997 - 11.2015
- Oversaw daily operations to ensure efficient food preparation and customer service.
- Trained and mentored staff on food safety protocols and operational procedures.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Developed schedules to maintain optimal staffing levels for peak business hours.
- Enhanced customer satisfaction by resolving issues promptly and effectively.
- Managed and motivated employees to be productive and engaged in work.
Sales Associate
AIS Computers
Kennesaw, GA
06.1995 - 04.1997
- Facilitated customer inquiries and provided product information to enhance shopping experience.
- Developed strong customer relationships to promote loyalty and repeat business.
- Analyzed customer feedback to identify trends and improve service delivery.
- Collaborated with team members to achieve sales targets and optimize store performance.
Hotel Front Desk Clerk
Travelodge
Augusta, GA
02.1990 - 11.1994
- Managed guest check-in and check-out processes, ensuring efficient service delivery.
- Assisted guests with inquiries and resolved issues to enhance satisfaction.
- Monitored room availability and coordinated housekeeping for optimal operations.
- Processed payments and maintained accurate financial records to support hotel revenue management.
Education
Bachelors - M.I.S.
Georgia College And State University
Milledgeville, GA05-1994
Associates - Education
East Georgia State College
Swainsboro, GA05-1992
Skills
- Merchandise presentation
- Operational efficiency
- Training and mentoring
- Team building
- Sanitation standards
- Food safety compliance
- Scheduling
- Staff training
- Inventory control
- Product rotation
- Employee scheduling
- Equipment monitoring
- Production planning
- Waste reduction
- Pricing strategy
- Marketing initiatives
- Promotional planning
- Product preparation
- Ordering and receiving
- Seafood pricing
- Demand assessment
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
Timeline
Seafood Manager
Kroger
05.2022 - 10.2025
Assistant Produce Manager
Kroger
09.2007 - 05.2022
Manager
Subway
04.1997 - 11.2015
Sales Associate
AIS Computers
06.1995 - 04.1997
Hotel Front Desk Clerk
Travelodge
02.1990 - 11.1994
Bachelors - M.I.S.
Georgia College And State University
Associates - Education
East Georgia State College