Ricky Bertrand
Westbury,NY
Summary
I am a hardworking individual that is dedicated, persistent, and diligent in their efforts to achieve their goals. I have a strong work ethic and I am willing to put in the time and effort required to complete tasks and projects to the best of my capability.
Overview
8
8
years of professional experience
Work History
Security Guard
Maximum Security Long Island
Jericho, NY
07.2019 - 08.2023
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Department Specialist
Home Depot
Jericho, NY
09.2017 - 02.2018
- Resolved customer inquiries and complaints regarding department services in a timely manner.
- Created reports summarizing progress of projects within the department as requested by management team.
- Encouraged and improved cross-department internal communication.
Team Lead
Wendy's
Garden City, NY
10.2015 - 08.2017
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Ensured compliance with company policies and procedures throughout the team.
Education
High School Diploma -
Westbury High School
Old Westbury, NY06-2016
Some College (No Degree) - Early Childhood Education
Nassau Community College
Garden City, NYSkills
- First Aid Certified
- Patrolling
- Physical Stamina
- Report Preparation
- Premises Surveillance
- Team Supervision
- Client Service
- Documentation and Reporting
- Quality Improvement
- Inventory Oversight
- Strategy Planning
- Administrative Support
Languages
English
Full Professional
Creole
Native/ Bilingual
Timeline
Security Guard
Maximum Security Long Island
07.2019 - 08.2023
Department Specialist
Home Depot
09.2017 - 02.2018
Team Lead
Wendy's
10.2015 - 08.2017
High School Diploma -
Westbury High School
Some College (No Degree) - Early Childhood Education
Nassau Community College