Work from home optionCompany CultureFlexible work hours
29
Years of experience
Dynamic leader with extensive experience in team management, strategic planning, and staff development. Proven ability to enhance operational efficiency and customer satisfaction through effective communication and mentoring.
Work History
Assistant Manager -Detention Services
6 Years 5 Months
Clark County Juvenile Justice | 06.2017 - 11.2023
Supported case management processes to ensure compliance with juvenile justice policies.
Coordinated training sessions for staff on behavioral intervention techniques and best practices.
Assisted in developing program evaluations to assess effectiveness of youth rehabilitation initiatives.
Facilitated communication between departments to streamline service delivery for at-risk youth.
Implemented strategies to improve team collaboration and enhance operational efficiency.
Mentored junior staff on crisis intervention protocols and conflict resolution methods.
Supervised day-to-day operations to meet performance, quality and service expectations.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Assisted in budget preparation, ensuring alignment with financial goals.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Conducted performance evaluations, identifying areas for development and rewarding strong performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Probation Supervisor
17 Years
Clark County Juvenile Justice | 06.2000 - 06.2017
Oversaw staff training and development, ensuring compliance with juvenile justice policies.
Monitored program outcomes, adapting strategies to meet evolving community needs.
Established partnerships with local organizations to expand support services for at-risk youth.
Advocated for policy changes that align with best practices in juvenile justice reform.
Mitigated potential liability risks by ensuring strict adherence to legal mandates, civil rights requirements, and ethical guidelines in all probation activities.
Championed diversity and inclusion initiatives within the department, fostering an equitable and respectful workplace culture.
Championed the integration of trauma-informed care principles within probation services which led to more compassionate interactions with probationers.
Implemented outcome-driven performance measures to evaluate program effectiveness and inform continuous improvement efforts.
Maintained fiscal responsibility by developing strategic budgets aligned with organizational goals while maximizing resource utilization.
Streamlined operational processes to increase efficiency in case management and service delivery systems.
Promoted a culture of accountability by consistently monitoring staff adherence to policies, procedures, and best practices.
Established a positive work environment by fostering open communication, transparency, and team building initiatives.
Fostered a culture of learning within the department by promoting evidence-based practices and providing ongoing training opportunities for staff.
Facilitated crisis intervention training for staff members thus enhancing their ability to respond appropriately during critical incidents.
Maintained compliance with all legal statutes, policies, and procedures.
Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
Oversaw credentialing activities for all employees, contractors and consultants.
Probation Officer
5 Years 7 Months
Clark County Juvenile Justice | 11.1994 - 06.2000
Conducted assessments to evaluate juvenile offenders' needs and risks.
Developed individualized rehabilitation plans for at-risk youth.
Coordinated with community resources to support youth reintegration.
Monitored compliance with court orders and treatment requirements.
Provided guidance and mentorship to juvenile offenders during probation.
Collaborated with law enforcement and social services to address concerns.
Facilitated workshops on life skills and decision-making for youth.
Prepared detailed reports for court hearings on juvenile progress and behavior.
Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
Participated in ongoing professional development opportunities to stay current on best practices in the field of community corrections.
Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
Provided court testimony to support court decisions.
Arranged substance abuse rehabilitation for offenders.
Developed case reports detailing inmate history and likelihood of committing another crime.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Education
Master of Arts - Public Administration
University of Nevada, Las Vegas | Las Vegas, NV | 05-2006