Zamantha Cortez

Detention Support:

• Maintain inventory of personal property.
• Escort facility visitors, assist with uniform orders and deliveries, perform custodial tasks when needed.
• Maintain and update records, process paperwork, and submit reports, including incident documentation.
• Respond to incoming calls, offering guidance and solutions to any inquiries or concerns.
• Inventory supplies.
• Facilitate training for new hires and support team members in resolving emerging issues.

Inmate Property:

• Process and secure inmate property, cash and log non-counterfeit currency.
• Facilitated inmate bond processes to ensure timely release.
• Manage inventory of inmate clothing and entered data into the system for accurate record-keeping.
• Manage storage and retrieval of inmates' personal belongings to uphold security protocols.

• Check in or check out guest. Assist with guest needs. Answer phone calls, cash handling. Provide excellent customer service.

• Help customers with their purchases
• Suggest gift ideas, assist them with any concerns
• Count the money drawer or sometimes verify others employees cash drawer to make sure registers balance and the end or beginning of shifts
• Sometimes open or close store for business.
• Place special orders or call other stores to find desired items
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
• Ticket, arrange and display merchandise to promote sales
• Exchange merchandise for customers and accept returns.

• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank
• Prepare and verify cashier's checks
• Monitor bank vaults to ensure cash balances are correct

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Receive payment and record receipts for services
• Schedule appointments and maintain and update appointment calendars
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries