RICKY DELGADO

• Lead a team focused on comprehensive auto accident injury care.
• Directed regional operations across Colorado Accident and Injury clinic locations.
• Oversaw operations across Thornton, Fort Collins, and Colorado Springs locations, ensuring alignment with regional goals.
• Generated $200K monthly revenue with the physical therapy department alongside one PTA.
• Managed regional staffing plans and addressed escalated operational issues.
• Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development.
• Established communication channels between regional offices, district managers, and corporate headquarters to streamline information flow and decision-making.

• Directed Concentra Physical Therapy clinic operations across regional markets.
• Oversaw patient care standards and delivery of occupational medicine services, ensuring high-quality care and compliance.
• Monitored compliance with clinical policies and safety regulations to uphold patient safety and care standards.
• Led managers and clinicians through staffing, coaching, and performance reviews.
• Led team in evaluating movement and dysfunction in patients with workers' compensation injuries to improve treatment outcomes.

• Generated sales leads through proactive outreach efforts such as cold-calling potential customers.
• Provided leadership for teams of sales representatives by setting goals and objectives for each quarter.
• Generated daily reports on sales activities including number of leads, prospects contacted and vehicles sold.
• Analyzed sales data to determine which products should be featured in displays.
• Led a fleet team that focused on evaluating movement and dysfunction in patients with orthopaedic, neurological, and cardiological conditions.

• Led a team that focused on evaluating movement and dysfunction in patients with orthopedic, neurological, and cardiological conditions.
• Executed daily responsibilities with accuracy and efficiency to support team objectives.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified customer needs quickly to improve service interactions. to enhance service delivery.
• Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.

• Directed daily clinic operations for Synergy Manual Physical Therapy Clinic.
• Oversaw staff training, performance, and team communication.
• Led team to evaluate movement and dysfunction in patients with orthopedic, neurological, and cardiological conditions.
• Coordinated patient scheduling, intake, and front desk workflow.

• Full time home health PT throughout Colorado Springs primarily post orthopedic surgery procedures.

• Managed b2b medical device sales and account development across San Antonio healthcare market, specializing in spinal implants, surgical instrumentation, and products used in neurosurgical and orthopedic spine procedures.

• Worked directly with surgeons on spinal instrumentation, implant systems, product selection, surgical applications, and new technologies.

• Provided operating room case coverage and technical product support during spine procedures, keeping required instrumentation and implant systems available for scheduled surgical cases.

• Covered operating room cases and provided technical product support during spine procedures.

• Prospected new surgeon and hospital accounts using consultative b2b sales methods, identifying clinical needs and delivering product presentations to address objections and enhance utilization within existing accounts.

• Coordinated product demonstrations, conducted surgeon education, facilitated staff in-services, and managed surgical tray setup to ensure successful case execution.

• Built working knowledge of spinal anatomy, surgical approaches, fixation systems, interbody devices, pedicle screws, rods, plates, cages, and related surgical instrumentation.

• Monitored competitive products and surgeon preferences, identifying account growth opportunities to drive higher product utilization across San Antonio territory.

• Worked within hospital vendor credentialing and procurement requirements while building an understanding of the medical device sales cycle, territory management, account strategy, and relationship-based selling.

• Cultivated professional relationships with surgeons and nurses to ensure effective collaboration.
• Facilitated logistical support for surgical cases in collaboration with operating room staff.
• Marketed neurosurgery and spine product solutions to physicians and surgical teams for enhanced patient care.
• Managed territory visits across clinics, hospitals, and spine centers.
• Prepared sales presentations for neurosurgery and spine product discussions.
• Assisted in consultant meetings by providing updated product information and clinical materials.
• Established strong relationships with physicians through regular visits to discuss products and services.
• Monitored competitor activities and pricing to ensure a competitive edge.

• Directed daily operations for manual physical therapy clinic
• Supervised therapists, aides, and reception staff
• Coordinated patient scheduling and front desk workflow
• Evaluated movement and dysfunction in patients with orthopedic, neurological, and cardiological conditions to identify treatment needs.

• Generated sales leads through proactive outreach efforts such as cold-calling potential customers.
• Generated daily reports on sales activities including number of leads, prospects contacted and vehicles sold.
• Analyzed sales data to determine which products should be featured in displays.
• Led a team of occupational and physical therapists to provide patient care across 10 hospitals in San Antonio.