Ricky Distor

• Experienced in managing IBM mainframe operations and production control, handling job scheduling, monitoring, and execution using Control-M.
• Experienced in incident ticket management and customer interaction in a data center environment, using Cherwell Service Management.
• Proficient in Endevor for moving application programs, Job Control Language (JCL), Procedures (PROCS), and control elements to Endevor libraries.
• Managed and optimized computer operations for a multinational logistics company, overseeing daily system backups, disaster recovery planning, and system monitoring
• Coordinated with cross-functional teams to identify and implement system upgrades, automation initiatives, and AS360-based cloud solutions to improve efficiency and reduce costs
• Conducted system audits and implemented process improvements to ensure security policies and procedures compliance
• Trained and mentored junior team members, providing guidance and support to ensure optimal performance and facilitate knowledge transfer
• Implemented new technologies and processes to enhance operational efficiency and provide a seamless customer experience
• Documented installation or configuration procedures to allow maintenance and repetition

Managed and optimized computer operations for a multinational logistics company, overseeing daily system backups, disaster recovery planning, and system monitoring

• Company Overview: Led computer operations for a top financial institution, managing system backups, job scheduling, and system monitoring
• Led computer operations for a top financial institution, managing system backups, job scheduling, and system monitoring
• Developed and implemented disaster recovery plans and business continuity solutions for critical systems and data
• Coordinated with cross-functional teams to identify and implement system upgrades and automation initiatives, including cloud-based solutions
• Conducted system audits and implemented process improvements to ensure compliance with security policies and procedures
• Led computer operations for a top financial institution, managing system backups, job scheduling, and system monitoring

• Company Overview: Managed and optimized computer operations for a leading multichannel distributor, overseeing system backups, job scheduling, and system monitoring
• Managed and optimized computer operations for a leading multichannel distributor, overseeing system backups, job scheduling, and system monitoring
• Collaborated with cross-functional teams to identify and implement system upgrades, automation initiatives, and cloud-based solutions
• Conducted system audits and implemented process improvements to ensure compliance with security policies and procedures
• Trained and mentored junior team members, providing guidance and support to ensure optimal performance
• Managed and optimized computer operations for a leading multichannel distributor, overseeing system backups, job scheduling, and system monitoring

• Company Overview: Managed and oversaw daily computer operations for a financial institution, including system backups, job scheduling, and system monitoring
• Managed and oversaw daily computer operations for a financial institution, including system backups, job scheduling, and system monitoring
• Conducted system audits and implemented process improvements to ensure compliance with security policies and procedures
• Provided technical support to end-users and assisted with software installations and upgrades
• Developed and implemented disaster recovery plans and business continuity solutions for critical systems and data
• Collaborated with cross-functional teams to identify and implement system upgrades and automation initiatives
• Managed a team of computer operations professionals, providing guidance, training, and support to ensure optimal performance
• Managed and oversaw daily computer operations for a financial institution, including system backups, job scheduling, and system monitoring