Ricky Fullen
Davis,OK
Summary
Confident and experienced banker and commercial lending associate with a proven track record in managing commercial lending portfolios, personal demand deposit accounts, delivering incisive financial risk analysis and solutions.
Skilled at resolving customer issues and fostering positive relationships to enhance customer loyalty. Possesses a comprehensive understanding of banking practices and regulations.
Immensely motivated professional who eagerly embraces new challenges, combining a strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working both with a team and independently, quickly mastering new skills. Continuously seeks opportunities for professional and personal growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Banker III/Commercial Lending Associate
Vision Bank
Davis, OK
09.2022 - Current
- Provides exceptional customer service to clients, including answering individual questions, and resolving unique issues.
- Research customer inquiries, report findings, and solve customer issues in a timely manner.
- Evaluates complex data, including financial statements, balance sheets, and tax returns, to determine creditworthiness and assess the risk associated with potential lending decisions.
- Manages and expands a diverse portfolio of commercial loans by maintaining strong client relationships, driving revenue growth, and mitigating risk when necessary.
- Collaborates with other departments and positions within the financial institution to streamline the underwriting process and ensure regulatory compliance.
- Develops relationships with customers by providing exceptional service in order to increase sales opportunities.
- Identified potential fraud risks on accounts, and reported suspicious activities to management.
Head Bartender
Applebee's Grill + Bar
Ada, OK
08.2015 - 10.2019
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Ensured that all liquor laws were followed during service hours.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Managed stock levels of all alcoholic beverages available at the bar.
- Addressed any issues between staff members in a timely fashion.
Education
Bachelor of Arts - History
East Central University
Ada, OK12.2019
Associate of Science - Psychology
Murray State College
Tishomingo, OK12-2012
High School Diploma -
Davis High School
Davis, OK05.2010
Skills
- Attention to Detail
- Issues Resolution
- Relationship Building
- Account Maintenance
- Customer Satisfaction
- Positive Attitude
- Client Relationship Management
- Cross-Selling and Upselling
- Member Support
- Opportunity Identification
Languages
Spanish
Elementary
Certification
- Notary Public, State of Oklahoma
Accomplishments
- Leadership Murray County - Class XIX Graduate
Affiliations
- Coach: Davis Kids Association Basketball - 5th & 6th Grade
References
References available upon request.
Timeline
Personal Banker III/Commercial Lending Associate
Vision Bank
09.2022 - Current
Head Bartender
Applebee's Grill + Bar
08.2015 - 10.2019
Bachelor of Arts - History
East Central University
High School Diploma -
Davis High School
Associate of Science - Psychology
Murray State College
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