Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brendon Normile

Scottsdale,AZ

Summary

Dynamic Personal Banker Associate with proven sales expertise at MidFirst Bank, consistently exceeding targets and driving millions in new assets. Skilled in relationship building and customer satisfaction, leveraging financial literacy to deliver tailored solutions. Recognized for enhancing service quality through effective cross-selling and upselling strategies, ensuring long-term client loyalty.

Overview

6
6
years of professional experience

Work History

Personal Banker Associate III

MidFirst Bank
02.2025 - Current
  • Deliver tailored financial service in-person with high-net worth clients, strengthening client relationships and promoting long-term loyalty.
  • Advise and assist new and existing clients on opening accounts and new products: e.g. CD's, IRA's, credit cards, auto loans, home equity loans, and checking/ savings accounts. Initiate wire transfers, ACH transactions, and portfolio setup.
  • Improve customer satisfaction by providing personalized banking solutions and exceptional service.
  • Work effectively with other departments on treasury management sales and merchant services.
  • Boosted sales of bank products through effective cross-selling and up-selling techniques.
  • Exceed company sales targets every quarter, resulting in millions of new assets for the banking center; Achieve top 5 sales performer in the company in the state of Arizona every quarter.

Bookkeeper

Northstar Outdoor Lighting LLC
01.2023 - Current
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Maintained and processed invoices, deposits, and money logs.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Managed complex problem-solving for upper management in order to complete projects on-time.

Personal Banker Associate II

MidFirst Bank
01.2024 - 08.2024

Personal Banker Associate I

MidFirst Bank
05.2023 - 01.2024

Senior Teller

MidFirst Bank
05.2022 - 05.2023
  • Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
  • Meticulously monitored cash drawer activity, ensuring accuracy in transaction processing and adherence to strict security protocols.
  • Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
  • Boosted branch sales performance with proactive cross-selling of bank products and services to meet individual customer needs.
  • Coached and trained dozens of new bank tellers.


Teller III

MidFirst Bank
10.2021 - 05.2022

Teller II

MidFirst Bank
12.2020 - 10.2021

Teller I

MidFirst Bank
09.2019 - 12.2020

Education

High School Diploma -

Susquehanna Valley High School
Conklin, NY
05-2013

Skills

  • Relationship building
  • Customer service
  • Customer satisfaction
  • Sales expertise
  • Attention to detail
  • Cross-selling and upselling
  • Financial literacy

Timeline

Personal Banker Associate III

MidFirst Bank
02.2025 - Current

Personal Banker Associate II

MidFirst Bank
01.2024 - 08.2024

Personal Banker Associate I

MidFirst Bank
05.2023 - 01.2024

Bookkeeper

Northstar Outdoor Lighting LLC
01.2023 - Current

Senior Teller

MidFirst Bank
05.2022 - 05.2023

Teller III

MidFirst Bank
10.2021 - 05.2022

Teller II

MidFirst Bank
12.2020 - 10.2021

Teller I

MidFirst Bank
09.2019 - 12.2020

High School Diploma -

Susquehanna Valley High School

Similar Profiles

CREATE PROFILE
Brendon Normile