Ricky Graffis

• Review documentation for completeness and compliance prior to underwriting submission
• Identify potential file deficiencies before escalation
• Maintain tracking systems for conditions and corrective actions
• Communicate directly with borrowers to ensure all required documents are submitted accurately and on time
• Monitor loan milestones and keep files moving from application through closing

• Built strong professional rapport with borrowers and referral partners through consistent, clear communication

• Collected and analyzed income, asset, and credit documentation to determine loan eligibility
• Structured Conventional, FHA, and VA loan scenarios based on borrower qualifications
• Reviewed AUS findings and adjusted files to improve approval outcomes
• Maintained compliance with federal and state lending regulations

• Diagnosed system failures and identified root causes
• Documented troubleshooting procedures and maintained detailed service records
• Provided technical support via phone, email, and web platforms to ensure timely issue resolution
• Participated in product testing and assisted in developing training materials

• Conducted jobsite inspections to ensure compliance with building codes and safety standards
• Coordinated multi trade work areas to maintain safe jobsite conditions
• Identified hazards and quality issues before installation failures occurred
• Performed root cause analysis on system failures and implemented preventative solutions
• Maintained strict adherence to construction specifications and safety procedures

• Conducted quality inspections prior to final review to ensure compliance with plans, code requirements, and project specifications

• Reviewed blueprints and coordinated with multiple trades to prevent interference and installation errors
• Inspected completed systems to verify quality, alignment with plans, and code compliance
• Installed commercial water and fire sprinkler systems requiring strict adherence to specifications
• Ensured proper PPE usage and adherence to safety procedures on construction sites

• Led crews to complete projects accurately, safely, and on schedule