Tammy King
Harrison,AR
Summary
Hardworking and passionate job seeker with over 20 years of Loan Processor, Remote Loan Officer Assistant and Loan Officer experience with strong organizational skills eager to secure a Loan Assistant position. Ready to help team members achieve company goals.
Organized candidate bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling the customers needs. Knowledgeable about checklists, business correspondence and recordkeeping. Skilled at keeping all paperwork orderly and properly transferred.
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes applications, reviewing and validating personal, employment and financial histories for each applicant.
Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Organized, ethical and dependable candidate successful at managing multiple priorities with a positive attitude. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues.
Overview
33
33
years of professional experience
Work History
Mortgage Loan Officer Assistant
Bank Of Little Rock Mortgage
02.2021 - 10.2022
- Maintained pipeline of 30 plus loan applications
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
- Set up files using loan officer checklist and submitted on-time to Mortgage loan Processors for processing.
- Communicated with customers daily to request information and complete paperwork.
- Collected and compiled paperwork such as title commitments, insurance paperwork, loan files and tax histories.
- Verified credit histories, personal references and employment backgrounds for each applicant.
Revenue Agent
Fed Ex - Kelly Services
11.2019 - 09.2020
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified accuracy of data before transcribing.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Applied more than 2000 payments per week.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
Accounts Payable
White Oak Station Corporate Office/Penmac Staffing
01.2019 - 03.2019
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
- Reconciled processed work by verifying entries and comparing system reports to balance.
- Entered figures using 10-key calculator to compute data quickly.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
Mortgage Loan Officer
Bear State Bank F/k/a First Federal Bank
09.1989 - 04.2018
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Evaluated approvals against established bank and government lending standards.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, RD, FHA, VA and Consumer loans.
- Handled any conditions sent from underwriting departments.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Set up and completed loan submission packages.
- Fielded customer complaints and provided solutions.
- Explained different types of loans pertaining to client situations.
- Filed completed loan applications with underwriting and made approval or denial recommendations.
- Produced and submitted completed loan packages and disbursements to title and escrow professionals or auto dealerships
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Reviewed and validated details of loan applications and closing documentation for consumer and mortgage loans
- Managed over 50 customer calls per day
- Compiled closing packages for drafting and presentation accuracy.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
Education
High School Diploma -
Farmerville High School
Farmerville, LA05.1982
Skills
- Maintains confidentiality, displays positive attitude and attention to detail
- Skilled in Word processing, Microsoft Outlook, Excel, Teams / Zoom, Ten Key, Encompass, DU, GUS, Blend, Construction Loans, Auto and Personal, Conventional, FHA and RD Loans
- Information Verification such as VOE's, Verification of funds, Filing UCC's, Order Title Commitment, Appraisal, HOI, Gather Tax and Income Information
- Loan Application Preparation to Closing, Credit Report and etc
- Document Uploading and complete tracking sheet
- Planning and Coordinating with team member and third parties
Timeline
Mortgage Loan Officer Assistant
Bank Of Little Rock Mortgage
02.2021 - 10.2022
Revenue Agent
Fed Ex - Kelly Services
11.2019 - 09.2020
Accounts Payable
White Oak Station Corporate Office/Penmac Staffing
01.2019 - 03.2019
Mortgage Loan Officer
Bear State Bank F/k/a First Federal Bank
09.1989 - 04.2018
High School Diploma -
Farmerville High School
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