Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricky Hopewell

Dodge City

Summary

Team leader with extensive experience at Loves Travel Stop, specializing in employee training and performance management. Proven ability to ensure regulatory compliance and deliver outstanding customer service. Recognized for improving workflow efficiency and supporting professional development while effectively addressing customer complaints and upholding quality assurance standards.

Overview

4
4
years of professional experience

Work History

Team Leader

Loves Travel Stop
Dodge City
10.2024 - Current
  • Proven effective team leader.. Hardworking, highly motivated. multifacited.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Monitored daily workflow to ensure adherence to established policies and procedures.

Sanitation Worker

PSSI Sanitation
Dodge City
11.2023 - 03.2024
  • Sanitized food processing areas according to safety protocols.
  • Followed all safety procedures when handling hazardous materials.
  • Provided assistance to other departments upon request.
  • Cleaned and sanitized equipment, walls, ceilings and other surfaces.
  • Utilized chemicals such as detergents, disinfectants and polishes safely.
  • Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.

Grounds Man

Idea Tech Solutions
Hutchinson
07.2021 - 08.2023
  • Coordinated with contractors when necessary to ensure timely completion of projects.
  • Organized and labeled cables according to industry best practices.
  • Identified potential problems in existing networks before they became an issue by performing thorough inspections.
  • Configured network switches and routers for fiber optic connections.

Education

Some College (No Degree) - HVAC

Hutchinson Community College
Hutchinson, KS

Skills

  • Team building
  • Employee training
  • Performance management
  • Regulatory compliance
  • Customer service
  • Workflow monitoring
  • Quality assurance
  • Overseeing daily activities
  • Cash handling
  • People management

Timeline

Team Leader

Loves Travel Stop
10.2024 - Current

Sanitation Worker

PSSI Sanitation
11.2023 - 03.2024

Grounds Man

Idea Tech Solutions
07.2021 - 08.2023

Some College (No Degree) - HVAC

Hutchinson Community College

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