Ricky Jankowski
Oak Creek,WI
Summary
A hardworking automotive technician with 9 + years of experience in the field. In this time, I have gained experience in trouble shooting to ensure correct diagnostics and job efficiency. With my track record, I have been called upon by many returning customers to personally provide services on their trucks due to excellent customer satisfaction. During my time at Truck Country I was given the role of Continuous Improvement Coordinator (CIC). Within this position, I have helped improve employee morale, refocus job tasks, and ensure the 5Ss are being applied. I am motivated to go above and beyond job requirements to satisfy customer needs, help my team and meet business objectives.
Overview
9
9
years of professional experience
Work History
Technician
Truck Country
02.2015 - Current
- Diagnosed and troubleshot problems, repairing trucks to get back on the road in a timely manor.
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Reduced downtime for fleet owners by efficiently performing preventative maintenance tasks on diesel engines.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Continuous Improvement Coordinator
Truck Country
04.2016 - Current
- Collaborated with cross-functional teams to identify areas for improvement and develop action plans accordingly.
- Implemented 5S methodology throughout the workplace, improving organization and reducing clutter-related incidents or delays.
- Reviewed change proposals submitted by employees, prioritizing those with potential for high impact on business performance.
- Championed a culture of continuous improvement, fostering an environment where employees felt empowered to suggest changes.
Education
Truck Country Training
Dubuque, IAHigh School Diploma -
Menomonee Falls High School
Menomonee Falls, WI06.2009
Skills
- Follow advanced troubleshooting provided by OEM
- Complete repairs to OEM specs
- Create Operating Processes
- Quality Inspection
- Process improvement
- 5s= Sort, Set in order, Shine, Standardize, Sustain
Timeline
Continuous Improvement Coordinator
Truck Country
04.2016 - Current
Technician
Truck Country
02.2015 - Current
Truck Country Training
High School Diploma -
Menomonee Falls High School
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